Skip to content


Archives for

See all posts in the network tagged with

Multi-Family / High Rise Structure Fires

No comments

highrise2In multi-story multifamily structures there is a lot more to consider than in single family structures. The population density increases significantly, the size of the structure increases and in high rise operations you have to be concerned with the rapid spread of heat, smoke, toxic gases and fire upward through the structure. The fact that the structural design is significantly different as the size if focused on going vertical verses horizontal.

These structures have a high life hazard at regardless the time of day. This proposes unique problems as occupant evacuation often hampers fire department suppression operations. With this fact being in place it also changes the focus of operations due to the potential need for evacuation or rescue efforts. Many of these building were constructed with fire escapes on the exterior of the building. These are often in disrepair and become involved in fire as the fire has vented out of a window and prevents the use of the exterior fire escape. Many structures have limited internal stairwells. Often these internal stairwells are not secure from the effects of smoke and heat. These prevent for safe evacuation. It is important to also consider the age of the tenants. The elder population that could live in these structures creates a special need for assistance in evacuation or rescue as they are not able to ambulate efficiently enough to travel the potential distances required for evacuating.

These structures require massive amounts of man power to be able to operate. It is recommended that for every position assigned a total of three (3) personnel be committed, one in operations, one in staging and one on deck ready for relief. This alone can make a significant impact on available resources.

Construction features can create a series of fire-control tactical concerns with the stacking of apartments that creates chases that run the entire height of the building. This design feature creates an easy pathway for fire to extend and do so without showing significant signs of fire growth and spread until large quantities of fire exist. This type of feature provides for fast moving fire extension and can compound the loss of life potential.

Larger buildings have design features that bring light and natural ventilation to rooms in the middle of the structure. These light and air shafts pose danger of allowing the fire to extend horizontally across the shaft. This feature allows the fire to sometimes by pass a fire wall or fire stop. This design will also allow fire to extend vertically as the exposures are increased and the ability to extend both via convection and direct flame contact due to lapping out of windows. The design of these windows being directing opposite or directly above each other contributes to the fire extension. One advantage is that there is not roof over these sections which eliminates the mushrooming concept and will slow the spread of fire to the upper floors.

Company Officers are Instructors and True Leaders

1 comment

DSC00396As we embark deep into the millennium and a new decade, changes are sure to occur. The fire service will surely see many of these changes. The place that we need to make changes initially is within ourselves as officers. We must be prepared to meet these new challenges and a new decade with a set of fully charged batteries. The task of change is extremely hard, as we are often times nostalgic. However, we must strive to reach new levels in service through education and training. The first taste of leadership in recruit academies is seen by trainees through the instructors and officers they have. As a young officer one of my mentors told me this little secret, “A true instructor is a leader of the future”. With that I had to ask how? My answer was, “you shape the minds and careers of many firefighters through education. By doing so you are leading the fire service of tomorrow.” It was not until much later that I could truly understood what this great leader was talking about. I have found it to be true that you lead tomorrow’s firefighters through instruction today.

An officer / instructor profile needs to encompass several areas to be able to meet these challenges and changes that we will face. First, we must find new motivation. Motivation that exceeds all levels previous. We must bring newfound excitement to the instructional programs we deliver. The excitement level that comes with the officer carries over and motivates the student to the same level or higher. We as instructors must enter the education setting that instruction is to take place with a true teaching attitude not one of just doing the minimum. Officers need to develop the right attitude about instructing. Attitude starts with evaluating whether you are meeting the mission statement of the fire service and your department through the training that you are performing. Secondly, you must evaluate whether your training is realistic. That is, realistic for your operations and equipment. Higher levels of training are great and have their place, but are we meeting the needs of the departments we serve. If not, we need to reevaluate what and how we are teaching. We must find new ways to deliver quality training in a society where budgets are being slashed to below acceptable levels. This will require you as the officer / instructor to be innovative if you are faced with a substandard budget. There are many resources that are available to a department and an officer if we just look for and cease the opportunities that are available. One opportunity that is not utilized by the fire service to the level that it could be is the National Fire Academy and the Learning Resource Center located there. The quality of education provided by the Fire Academy provides for one of the ultimate learning experiences you could encounter. Finally is your training current or out dated. I know that this is a big argument in every department. “We have done it this way for 30 years”, that is well and good. However, is there a more current, more progressive or better way?

The officer / instructor for this millennium is a three-part process that starts with the instructor as I have shown above. It does have two other key components, such as leaders and students. Leaders must take a more proactive role rather than the typical reactive role. Change is easier when affected from the top down rather than from the bottom up. As a leader of a department you must ask yourself several questions; Are we prepared for the changes of tomorrow? Are we currently meeting our training needs? Are we ready for what we are destined to face in the near future? Are we, as a group, willing to change to meet these new demands?

These are some key questions that not only leaders must ask of themselves, but each department and its members must also do this. Remember talk is cheap and your actions will speak louder than words. These actions may be the spark that starts or revitalizes motivation in the organization.

The students also play an interracial part in the training process. A student today must recognize that changes are imminent and concur. This starts with the willingness of a student to be motivated to new levels by their officers, their peers and by themselves. Motivation is the starting point for change. This motivation should bring new or revived energy. This new energy should be focused towards learning new ideas, concepts and techniques. This will require the student to explore new realms of the fire service and the knowledge that is directly associated. Exploration often times means traveling to different areas of the state, region or nation to find new information and ideas. Large symposiums and conferences like FDIC,
FIREHOUSE Expo and others are excellent examples of this travel where you can meet and learn from individuals worldwide. Travel can occur and you never leave the station. When fire journals arrive, do more than just look at the pictures. The availability of information on the World Wide Web is only a simple search away. Read and study how different departments handle responses and situations. Read the articles for more than just leisure reading. Once in these setting you must be willing as a student to explore new ideas. We often forget as instructors that we are also students. Each time you teach, you should be learning. All of these concepts are important, but without discipline to recognize and participate, change will not occur.

As officer / instructors you have an obligation to provide quality education. The future of the fire service depends on the utilization of our talents as educators. You see, the attributes of good instructors coincide very closely with good leaders. Company officers are the true leaders of the fire service.

Knowledge is power, share it!

Shiners, Whiners and Recliners

No comments

     I have heard a lot of Picture3analogies over my career about the fire service like “You can peal one fire department name off the wall and replace it with another one and it would be the same” and “it is the same circus but with different clowns”. The more I hear this type of talk the more I have come to realize that we got some really big issues at hand that need immediate attention. I have witnessed many events and issues over the years and recently listened to a guest speaker at church talk about recent situations he was in and how his staff reacted. The first thought that came to mind was the fire service. I know that many folks are going to say here is a negative attitude about to come out. Well it just might be but it is reality and we have to face that it is what it is! We have three types of folks in the fire service: Shiners, Whiners and Recliners. So which do you fall into? Let’s take a look at all three and see what we can do to identify their characteristics.
      This group known as the shiners in the fire service is the backbone of keeping the fire service moving and getting the work accomplished. These individuals work tirelessly in efforts to make the fire service more professional, safer ad better educated. They work to improve the safety of the community and give of themselves wholly. So why do Shiners get criticized so much. I recently had a department’s Deputy Chief tell me, “the more we do, the more they are going to expect and that will keep us having to do more, we need to coast for a while. We need to slow some of these folks down so we are not expected to do as much.”
     The “Shiners” are self motivated and they are always looking to make the system better. They are team players and truly care about the fire service. This group of personnel is usually only a hand full in your department. This is not always the case as I have witnessed departments that the majority of the personnel were shiners.
      Shiners are driven to find better ways to do their jobs. Even though a firefighter may have pried open a door on a search and rescue assignment, he may spend his time off thinking of a better or faster way of accomplishing the same task. That firefighter may spend time at construction sites or outside training to find out what works and what doesn’t. The whiners would complain that they had to work too hard, they didn’t have enough help, didn’t have the newest piece of equipment and not enough training. However if they had all they were complaining about it would be something else. These individuals are never satisfied and they try to bring everyone else down to be in their misery. The recliners would do just that, they would be hanging back doing nothing and telling everyone just how much they have done.
     Time and success are very important to the shiner. Shiners are never content with the status quo and tend to be highly organized. To the average person, a shiner’s desire to have things in such an orderly fashion and in control could be considered “obsessive-compulsive.” Shiners also tend to be easily bored, which makes them more inclined to find trouble or become productive. Shiners are always trying new ideas, techniques and looking for a better way. Not embracing mediocrity, they believe if it is not broke lets break it, let’s find a better way.
     Whiners would do just that whine that they are always tied up and they are too busy. They have a tendency to always be complaining and not working. The down grade new ideas and believe status quo is good. It has worked for the last twenty years so why do we need to go changing. The whiners like being bored; it gives them something to whine about.
     The recliners believe success is measured in how much time they can be reclined in the lazy boys resting. Recently I have heard firefighters and officers with the mentality that we are here to run calls and fight fires not all this other busy work crap. The public demands us to be in the stations so they know we are ready to respond. Well from the typical position of feet propped up and head laid back position that is what they see. Unfortunately they never make it out of the station to see that the public and the job demands more.
     Shiners, whiners and recliners, all firefighters don’t tend to be loners; they seek out group activities on the job and off the job. It has been said that birds of a feather flock together. Firefighters work and live in a group environment. From their very first day walking into a fire station, recruits learn that the fire service functions in a team environment. Firefighters train in groups, work in groups, live in groups and eat in groups. This close interaction favors people who are trusting, cooperative, dependable and determined. Because firefighters share so much of their lives with each other, they generally will build team values, foster increased team cohesion, and identify each member’s strength and weakness.
      However, some firefighter personality traits may conflict with the team environment. The fire service is generally looking for people who are assertive, upbeat and talkative. Each of these traits can be of benefit to the group, but they also can be a liability to the team. So the shiners are carrying the recliners why the whiners are complaining about the entire situation.
       In an interesting look at how firefighters work together, a study on work injury frequency and duration found that when firefighters cooperated in groups, injury rates were lower than when firefighters didn’t interact with each other. Firefighters who are reluctant to interact with other firefighters may in fact be reluctant to ask for help when they’re in trouble, possibly leaving them at risk of injury. So we can see that the shiners who most likely are always training and learning are our lowest risk to injuries. The whiners are complaining about something and most likely get out of doing it to speed the operation up and the recliners, well they are the ones who end up injured since they have not trained or worked much with the other groups. Heck it is tough getting up out of the recliner and doing something.
      During my 29 years in the fire service, seldom have I witnessed a shiner give up on a task. Shiners will work at all cost to complete a task or assignment, sometimes placing them self at risk for the betterment of the task. A whiner may complete a task but it usually takes double the time as they have to complain about it for one length and then after realizing they are being forced to do the work get it accomplished…whining the entire time about it. The recliners well it may or may not get done and most times it is the shiners who pick up their slack and get it completed for them.
     Failure isn’t in the Shiner’s vocabulary, so when Shiners are faced with a failed mission, they tend to take it very personally. Some administrators may think that a mission was a success without realizing that the shiner may have viewed the mission in a different light. Sometimes the fire chief’s viewpoint and the shiner’s viewpoint aren’t the same, resulting in conflict. The whiner’s failure is in the forefront of their vocabulary as they will be quick to tell you that this will not work and embrace failure. They then blame it on someone else saying that it was stupid to begin with and they knew it would not work from the start. The recliner’s view on this is well…if we sit around long enough someone else will do it or it will go away and we won’t have to deal with it. Problem is…they are correct, a shiner will pick it up of the mission dies due to lack of interest.
      Firefighting isn’t just a job to the shiner; it’s who they are. Shiners strongly identify with the job, as evidenced by the off-duty clothing, homes and vehicles of many. They’re highly dedicated people who love nothing better than a bigger and better challenge. On the flip side, a shiner who loses his or her job because of layoffs, early retirement, disability retirement or regular retirement will lose this identity, which can be personally devastating. Whiners do what they do best they whine but they are in the same boat here as the shiners if they would lose his or her job because of layoffs, early retirement, disability retirement or regular retirement will lose this identity, which can be personally devastating. Why because they like the sense of belonging to have something to whine about. They have to start all over again in some cases. Most whiners are whiners in all aspects of their life so they will transition easier than the shiner. Recliners will embrace this because they get to do more of what they like.
     Another common denominator in many shiners’ personalities is the burning desire to help people. Shiners enjoy helping out people in need. Firefighters are people who will place their own lives in jeopardy in order to save a life. They enter the fire service knowing that the fire service is a high-risk occupation and that they will place their own lives on the line for others. The whiners hold the same desire at a lesser level but like the fact they get to whine about having to do something. The recliners got into this because of the ability to hang out, do nothing and be involved. Shiners in their off-duty time have a tendency for volunteering with local civic groups or raise money for Muscular Dystrophy Association in an effort to help others. You rarely see a whiner or recliner involved in an event like this unless there is something in it for them personally.
     Well what I have described is the shiners, whiners and recliners theory. I know that this is a different piece under leadership, not politically correct and made a bunch of folks mad, but it has value. The value is these are the types of people you are forced to manage and deal with on a daily basis. My advice is to keep the shiners motivated, give the whiners plenty to whine about and the recliners move them to the busiest station where they can’t recline or just get rid of them, they are dead weight.

Four Competencies of Leadership

No comments

07Being a leader does not mean you have to be the Chief Brunacini in your fire department. In fact trying to be some type of leader you are not can get you into deep trouble. It is important to develop your own styles and type. In the 1980’s Dr. Warren Bennis of the University of California conducted a 5 year research study that look specifically at various styles of effective leaders. It is interesting to see that the results found that although each leader had his or her distinctive leadership style, they all shared four leadership competencies. These have been identified as the keys to successful leadership and Dr. Bennis identified them as: Management of Attention, Management of meaning, Management of Trust, Management of Self.
Management of Attention – This component is described as the ability to draw others to themselves through an intense focus of attention. Individuals who possess this ability have routinely been able to get others to enroll in their own visions. This has even been to the point that they have adopted the vision as their own. Leaders always keep their intentions in clear evidence.
Management of Meaning – This is the ability to communicate visions, dreams, and ideas effectively to others. These leaders do more than use words they use their entire person to communicate this message. These leaders know talk is cheap and that actions and appearances are the effective ways to communicate.
Management of Trust – This is an essential aspect of leadership. This section is about constancy and focus. I am sure you have heard individuals say “you know where they are coming from and what they stand for”. If you want to be a successful leader, your people have to trust you in order to follow you. They want a leader they can count on, even if they disagree with them rather than one they agree with but changes position constantly.
Management of Self – This is the ability to know one’s own skills and limitations and to get the most out of them. If you don’t have this trait you can do more harm than good. Leaders concentrate on positive goals and do not focus on risks. Here you must reject the idea of failure. Here you need to be able to display total confidence and not worry about mistakes.
     These leadership skills can be learned and used as company officers. Leadership, more than anything else, is a role the Company Officer must effectively fill. Often what we are seeing in today’s society is the “GAP”. That GAP is that the company officer is failing to assume this role and it is critical in the operations and safety of today’s fire service.

Leadership Suicide; “Failure to Focus on the Future”

No comments

SC

Leadership Suicide; “Failure to Focus on the Future”

I hear this phrase from fire officers across the United States, “You just can’t find good people today. They just aren’t like we were at their age.” So what does this mean? Some may say that the future isn’t too bright looking at the current generation. Others may say, “What is wrong with us?” I say if you asked the officers who trained us,  they said the same thing about us, “You just can’t find good people today. They just aren’t like we were at their age.” So is the fire service really that bad now? I say no, we aren’t that bad but we could always improve what we are doing and I believe succession training is the key. Teach others from our mistakes and victories.

A successful leader must have a well defined vision of where the organization is going. Often times you can measure vision as it is in direct proportion to accomplishment. As we begin to develop the future generation of fire service personnel we must navigate that road with vision. Vision is like a navigational system guiding you precisely from point “A” to point “B”. With vision we must be focused on the mission as well. Like vision, the mission gives a successful leader a sense of direction and purpose. This same mission gives personnel and future leaders the same sense of direction and purpose.

As we navigate our pathways of development we must learn not to utilize a “shoot from the hip” philosophy. We must learn to set SMART Goals. SMART is an acronym standing for specific, measurable, achievable, realistic and time dimension. As we set goals we must set specific or well defined goals that can be measured. Measured is usually specific to statistics or set time tables. The realism is often the area leaders fail in. They either set the goals out of reach and they fail or set them too easy and never excel. Setting realistic goals means to set them where you have to stretch yourself but not fail in doing so. Without a time frame, the goal becomes merely a wish or dream.

As officers and leaders we are faced with developing the future leaders of the fire service. I often look around and see officers not setting a very good example in all aspects of the fire service. If you picture an individual you consider to be a great leader, like Dennis Compton, I can promise you will find one trait that they will exhibit…That is they will show integrity in all that they do! To have integrity you must have strong values like innovation, honesty, a positive attitude, team work, mercy and many more. But most of all you must take responsibility for your actions. I far too often see officer’s sell their subordinates down the road for their mistake.

Here is a responsibility check:

  • Do you get defensive when you are criticized?
  • Do you learn from your mistakes and start fresh?
  • Are you comfortable in admitting when you made a mistake?
  • Do you try to hide your weaknesses?
  • How do you feel when you make a mistake?
  • How does it feel when others know you made a mistake?

Depending on how you answer these questions will determine if you are willing to take responsibility for your own and others actions.

So we are at a point in the article where I ask myself: “Do I take you down the road to bashing you or do I take the high road? Well if I want to commit leadership suicide I begin blaming you. But I want to take the high road here. So what do we do to correct the old saying, “You just can’t find good people today. They just aren’t like we were at their age.” You begin by promoting education and innovation. The more training and education the next generation can receive the better they will be. The problem is some of us old guys are just not the most willing to give up that information. We are afraid that we may not be the leader anymore. I got news for everyone out there, sooner or later you won’t be the leader, and so does it really matter? Besides if we utilize the knowledge the younger generation has and add it to our already gained knowledge, I don’t think we will get over run before our time.

Allow for mistakes. This is a hard one. But look at it this way, when they make mistakes they have learned one more way that doesn’t work, they didn’t fail. If you allow for mistakes I will promise you they will soar on wings like eagles.

Be adaptable and proactive to change. A lot of the problem with the younger generation is not them it is us! Ouch that hurt didn’t it. That’s correct I just bashed us. We are so set in our ways that many of us can’t change or adapt to something new. I had a firefighter tell me that he had been on the job for 25 years and a few little changes had him so confused that he did know what to do. This is a prime example of the inability to be adaptable to change. These changes put this firefighter outside of their comfort zone and he was not willing to adapt. Change is inevitable. You better get ready because it is going to happen whether you are ready or not.

Listen to understand. As leaders we commit suicide by not actively listening. Wise people will listen and learn more. By not listening we are not truly communicating. So as a leader how many times have we not truly listened to our youth and we just blame it on their ethics. Maybe if we would slow up and open our ears we may hear what the true message is: “Help me and teach me in a way I can understand. Ouch, hit another nerve. That’s correct we have to adapt to their way of learning and educate them so we can create a bright future. The way we learned is not how they learn today. We didn’t wear breathing apparatus in the 70’s either, but does that make it correct today?

Link recognition and rewards to their performance. By making these visible we enhance their egos and everyone has an ego to some degree. I was taught that you need to clearly define the goals and expectations, make it sincere, meaningful and unique and  accept nothing less. As these goals and expectations are met recognize them and give a reward. Think about it, what motivates you?

Finally promote win-win thinking. This will set the stage for many things to come. So how many toes are hurting right now? Well I know one person who just got their toes stepped on…ME!

It is far too easy to fall into the old mind set and forget about being proactive, setting SMART goals or even giving the true effort to develop our future. As an officer and a leader we are charged with many duties, the failure to focus on our future is a critical failure that has catastrophic consequences. We must step up to the plate. As the leaders of the fire service, we must have to have the Guts to Do More. We must set a precedent for the future. We begin that precedent with the instructor in the mirror. We have an obligation of dedication and commitment to educating the future of the fire service.

Leadership and Management

1 comment

45104737Both leadership and management are important and have their place. it is important not to confuse the two as they are different. Leadership is the skill and an attitude that enables one to get others to accomplish the objectives or goals that have been established. Management is the ability or skill of controlling resources, activities or tasks during the accomplishment of a objectives or goals. It is important to realize that these two concepts work synergistically together and that one without the other is not going to be very effective. “leadership is doing the right things, management is doing things right”, according to Doctor Warren Bennis of the University of California.

We can break this down a little further for understanding. We manage resources but you must lead people. The application of leadership and management will vary based upon several components; the resources at hand, the people, the confidence and abilities of the fire officer. Each officer will develop their own style. It is important to have a harmoneous balance between management and leadership. This balance will be dictated by the objectives or goals to be acheived.

There are three basic supervision styles; Autocratic, Democratic, Laissez-Faire.
Autocratic – I Decide
Democratic – We decide
Laissez-Faire – You decide

Effective Company Officers must have a mastery of all three styles and learn through experience which is the best style for every situation. Remember this is a learning process to reach “mastery”. You will make mistakes along the way in choosing the right style for a given situation. That is normal and it becomes a great basis for future decision making. When you make a mistake in choosing a style of supervision it doesn’t hurt to be humble with your personnel and let them know you made a mistake and you recognize it. When they recognize your sincere efforts to improve your supervision, you will gain respect from them. Remember respect is best earned not demanded.

True Passion

1 comment

True Passion   Good to Great…How many times have you heard that buzz phrase in the last three years. Maybe you never even gave it much thought till now. So let’s take this opportunity to dissect the concept. Good… If you would ask most any company officer or firefighter if they were a good company they would most likely reply yes. If we posed the same question only changing company to department the most common answer would be yes. In general conversation this same group would use the word good in describing most of their collegues. So why do they use good and not great? What does it take to go from Good to Great?

There are a lot of philosophies on what it takes to be great. Here is the only issue, once you set a goal to move you from good to great and it is achieved…are you great or is it the norm now. Basically you should be focused on continual improvement and never satisfied with “Status Quo”. There are many actions, achievements and items that may classify you as good to great, however, we should not forget that we are a service delivery organization and we are only as good / great as we are perceived by our customers. There is not many days that go by that I don’t hear a comment, read an article, get a phone call or email about what a brother or sister firefighter has done in this business. These range from certifications to speaking engagements to articles published. The list could go on and on. The ones that truly touch me are the ones where we the fire service provide what I will call “True Passion” for the business. Each day thousands of these incidents occur where “True Passion” is demonstrated by the fire service worldwide. I would like to take this opportunity to share one of these “True Passion” cases from my home department, High Point Fire Department. Here is the letter written by one of the crew members:

On December 14, 2009 Engine 9 was staffed with FEO Travis Thompson, FF Lamar Sullivan and myself (FF Derek Way). Captain Richard Trexler II was on vacation. On this date Engine 9 responded to a call on 604 Hickory Chapel Road for assistance needed by the police department. Upon arrival Engine 9 found a High Point Police officer at the front door stating that a lady needs help inside the residence. We found an 84 year old female laying face down on the floor beside her bed. The patient stated that she had fallen and had been on the floor for 3 days and that she needed help getting up. Engine 9 assisted the patient with getting up and helped her to a chair in her bedroom. The patient was alert / oriented and stated that she had fallen in the kitchen on Thursday, December 10, 2009, and had to crawl from the kitchen into her room. When the patient fell she was at the refrigerator and the door was left open, so all of the food had spoiled. This lady did not have anything to eat or drink for 3 days, was very weak and sore.

The patient stated that she did not have any food and that she would eat the next day when “Meals on Wheels” brought her something. When the patient said this Acting Captain Travis Thompson immediately asked FF Lamar Sullivan and myself if we minded giving our leftover dinner to this lady. We both agreed and thought it would be a great idea. By this time GCEMS was already on the scene, stated that the lady needed to eat and drink immediately. Acting Captain Travis Thompson told EMS that we had leftover food at the station and that we would like to get this food so that the lady would have food. We returned to the station, picked up the food and returned back the scene and gave it to the lady. By the look on the patient’s face I could tell that she was truly touched by having the food brought to her and was very thankful. I feel that by Acting Captain Travis Thompson offering food to this patient in need, he made the High Point Fire Department shine. This gesture not only touched the patient medically and physically, but personally touched her by knowing that FEO Travis Thompson truly cared about her wellbeing. I know some people are quick to write letters complaining about things but I thought that Acting Captain Travis Thompson’s actions were outstanding and thought that someone should know.

This is a prime example of Good to Great mentality. This is only one example of many that could be shared from fire departments across the world. Sadly the opposite outcome exists. There are companies who would have never put that personal touch into a call.

Captain Trexler:
It is good to see that your leadership carries on even when you are not present. You lead by example and try to do the right things. This attribute is tremendous in the fire service today as we don’t see that as much as we should. I am truly proud of your leadership and teachings to your crew as it shows as your the level of professionalism exemplifies that of a great company officer.

FEO Thompson:
As an acting officer your ability to step up an lead shows a promising future for you. Your ability to carry on the vision and mission set by HPFD and your Captain shows that your focus is on customer service and is sincerely from a caring heart. Your actions and thought process demonstrated the highest level of servantship…giving and caring for those in need

FF Way:
I ability to recognize what is excellent leadership is an outstanding trait. Your humbleness of recognizing a peer who has acted in excellence is one of a true servant and steward to mankind. This trait is the foundation of an excellent leader.

As a member and officer of the fire service for many years I am extremely proud of each and every firefighter and officer who have “True Passion” for your contributions truly make a difference everyday. Thanks for your tireless work and professionalism.
My questions to you:

  • Do you have the “Good to Great” mentality?
  • Do you have “True Passion”?
  • It takes both to be a good Company Officer!

 

The Many Roles of the Company Officer

No comments

There is more to being a Company officer than managing emergencies. In fact most companies spend less than 10% of their time handling emergencies. When the company is in the fire station the officer is managing routine activities and managing a portion of the organization. At this level, company officers manage people, equipment and time.
With less than 10% of the time spent handling emergencies, this means that greater than 90% of the time is or should be spent on other department activities to include training for emergencies, personnel development, pre-planning for emergencies, public fire and safety education, fire code enforcement, physical conditioning and maintaining equipment / facilities. Regardless of what the activity may be the company officer is expected to lead the company through planning and managing of resources.
Ever really wondered what your role you played as a company officer? I can promise you the list is larger than you think…take a look!
• Coach
• Communicator
• Counselor
• Decision maker
• Evaluator
• Firefighter
• Innovator
• Instructor
• Leader
• Facilitator
• Manager
• Motivator
• Mediator
• Public Relations
• Role Model
• Safety Officer
• Student
• Supervisor
• Writer
• Mentor

So it is fair to say that when a firefighter accepts the role of Company Officer, They become responsible for not only themselves, but for others to include the public.Picture1

 

 

 

 

 

 

Photo taken and copyrighted by Fire Photographer Lisa Charpentier Leth-Nissen, NREMT-P

Related Posts with Thumbnails