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IAFC FRI Company & Command Officer Leadership Symposiums

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The International Association of Fire Chiefs (IAFC) recently held its annual Fire Rescue International (FRI) Conference in the great City of Chicago. A stellar addition to extensive pre-conference and workshop presentations was the IAF’s comprehensive Flagship programs entitled; The Company Officer Leadership Symposium (COLS) and the newest addition, The Chief Officer Leadership Symposium.

New to 2010, The Chief Officer Leadership Symposium consisted of three days of education geared toward those newly promoted to battalion chief. Similar to the Company Officer Leadership Symposium (COLS), this program was built around and into a three-level course for those in various stages of their career. This year at FRI, the IAFC introduced level one for recent graduates of The Company Officer Leadership Symposium (COLS) program and those looking for education specifically geared toward battalion chiefs.

The three-day Company Officer Leadership Symposium (COLS) provided the perfect mix of what company officers are looking for and what chief’s want for their company officers. The program offerings at FRI 2010 provided in-depth leadership education like for newly promoted company officers and those transitioning to battalion chief. Take a look at the program offerings at FRI for both programs HERE and HERE.

Some Key Reasons that drew participates to these programs included:

  • Great takeaways: All Company Officer participants received their own copy of the IAFC Officer Development Handbook
  • Unparalleled networking: build relationships as company officers and other battalion chiefs and commander that will benefit participants throughout their career and as they move up the ranks.
  • Returning company officers could build on their education and skills. Additionally, graduating from this program demonstrates exceptional professional growth for promotional assessments.
  • Participation in these symposiums is a professional development and mentoring opportunity that will benefit company officers, chiefs and the whole department.
  • No other program offers such comprehensive classes taught by industry leaders
  • New responsibilities come with this new title. Learn from those who have successfully made the transition to company officers and battalion chiefs and how to do effectively.
  • Strategic thinking. These sessions were designed to meet the needs of incident commanders out on the fireground while dealing with interpersonal dynamics in the station.
  • Learn from the best. According to the IAFC, no other program offers such comprehensive classes taught by prominent national fire service leaders.

TheCompanyOfficer.com and CommandSafety.com’s Christopher Naum, provided a key note general session delivery at the end of day one of the three day symposium and presented a powerful and insightful look at the Doctrine of Combat Fire Engagement 2010. Presented to a joint session of students from The Company Officer Leadership Symposium (COLS), the Chief Officer Leadership Symposium and participants of the iWomen’s 2010 Leadership Conference, the multi-media lecture was presented to a standing room only crowd of over 325 participants. The Doctrine of Combat Fire Engagement 2010 examined common attributes and emerging insights related to buildings, structures and occupancies that comprise typical response districts and the unique challenges during structural fire attack that require new insights and skill sets for company and command officers and fire service personnel.

Christopher Naum's Joint Session Presentation at IAFC FRI

The program examined and advocated strong principled new views of various buildings and occupancies, providing examples that define and determine how firefighters access, react and expect similar structures and occupancies to perform at a given alarm. Naum introduced defining new concepts related to Tactical Patience, Command Compression, Tactical Entertainment and aligned the Anatomy of Buildings on Fire, Building Construction and Reading Building Profiles and Occupancy Risk while stressing the importance of the emerging Tactical Renaissance and continued emphasis on the Everyone Goes Home Program and 16 Fire Fighter Life Safety Initiatives. The Predictability of Building Performance and the emphasis on dynamic command risk assessment aligned with defined fire suppression operations filled the two hour session.

If you are an emerging, newly appointed or practicing company or command officer, the IAFC ‘s Company Officer Leadership Symposium (COLS) and the newest addition, The Chief Officer Leadership Symposium should be on your radar screen for attendance at IAFC FRI 2011 in Atlanta, Georgia. Keep track of 2011 FRI announcements on the IAFC web page, HERE.

Operational Excellence

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Regardless of your rank, or time in grade, the length of time in your organization, the size and structure of your department or your daily demands and challenges; leadership, mentoring, contributing, setting the example, being at your very best individually or collectively as part of a team, a company or a department is essential and pivotal- Think about it…..

  • Find your Energy
  • Explore your Strengths
  • Discover you Passion
  • Expand your Perspective
  • Understand your Beliefs §
  • Choose your Attitude
  • Align your Behaviors
  • Challenge your Perception
  • Define your Success
  • Live your Value
  • State your Mission
  • Proclaim your Purpose

It’s not the uniform, rank or helmet color that defines a person; it’s what you do that defines who you are.

  • We must have the fortitude and courage to be both safety conscious and measured in the performance of our sworn duties while maintaining the appropriate balance of risk and bravery.
  • The demands and requirements of modern firefighting will continue to require the placement of personnel within situations and buildings that carry risk, uncertainty and inherent danger.
  • How and what you do, accept or disregard reflects highly upon you, as does your training and level of skills.
  • What defines you; as a firefighter, an officer, commander or instructor?
  • Where and how do you fit in?

Sixty Seconds for a Three Sixty

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11-8-2008 9-26-52 AMLeadership and Cultural Safety go hand-in-hand. As does our desire to succeed and progress. There are various perspectives, strategies and of course beliefs and attitudes. Aligning them certainly is the challenge for today’s command and company officer.  My good friend Brian O’Malley a motivational speaker, provided a three-sixty (360) review to a recent strategic alignment meeting I participated in.

As I looked at the words and phrased statements, it became obvious that these thirty-six words aligned compactly within twelve lines provide a distinct three hundred and sixty degree perspective on much of what each of us should strive for; each day, on each shift, and at every call. These are demanding times that accellerate a variety of emotions, uncertaintly and at times of personal discovery. Regardless of your rank or time in grade, the length of time in your organization, the size and structure of your department or the level of your daily demands and challenges; leadership, mentoring, contributing, setting the example, being at your very best individually or collectively as part of a team, a company or a department is essential and pivotal-Think about it…..

Find your Energy
Explore your Strengths
Discover you Passion
Expand your Perspective
Understand your Beliefs
Choose your Attitude
Align your Behaviors
Challenge your Perception
Define your Success
Live your Value
State your Mission
Proclaim your Purpose

Take the time to look at this video HERE, take the time to Celebrate What’s Right…..

Credentialing and Qualifications Resources

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National_Fire_AcademyThe recent insights related to fire officer credentialing and qualifications gave way to some questions posed on resources, opportunities and guidance. In both the posting and the links there are a number of avenues for further research and exploration. With obvious reason start by looking at the offerings and requirements established within your home state fire training system. If an officer or chief within your own organization can’t provide you with the desired information contact a larger fire department or agency that may be within the region.

Here’s a (non-inclusive) list of resources and links that should support your quest for additional information on fire officer credentialing, qualifications and training and the related elements within this broad based area;

• Fire and Emergency Services Higher Education (FESHE) Program, HERE
• Interoperability for Professional Development: The National Professional Development Model and Matrix, HERE
• FESHE Program/Professional Development Committees and Business Model, HERE
• NFA, Executive Fire Officer Program, HERE
• National Fire Academy-NFA, HERE
• NFA Online courses, HERE
• Emergency Management Institute-EMI, HERE
• International Society of Fire Service Instructors-ISFSI, HERE
• ProBoard Fire Service Professional Qualifications System, HERE
• ProBoard Accredited Agencies, HERE
• The International Fire Service Accreditation Congress (IFSAC), HERE
• National Fire Protection Association-NFPA, Codes and Standards, HERE
• IFSTA, e-Learning Programs, HERE
• FEMA’s Independent Study Program offers courses, HERE
• Commission on Professional Credentialing (CPC) HERE
• The Chief Fire Officer (CFO) Designation Program HERE
• The Chief Medical Officer (CMO) Designation Program, HERE
• The Fire Officer (FO) Designation Program, HERE
• Society of Fire Protection Engineers-SFPE, HERE
• Certified Emergency Manager. HERE
• Institution of Fire Engineers, HERE
• Institution of Fire Engineers USA Branch, HERE

Officer Credentialing and Qualifications

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1-18-2009 2-13-42 PMIt’s no longer acceptable to be functioning and performing in a rank and position of responsibility without the necessary knowledge, skills and abilities (KSA) in order to execute those duties in an effective, efficient and compliant manner aligned with your department’s policies, procedures and standards. The aspect of officer Credentialing and Qualifications isn’t anything new. The NFPA Professional Fire Officer Qualifications standard has been around since 1976, as have a variety of Pro Board, IFSAC and State approved training programs that lead to certification, credentialing and have a sequential qualifications track.

Origin and Development of NFPA 1021 In 1971, the Joint Council of National Fire Service Organizations (JCNFSO) created the National Professional Qualifications Board (NPQB) for the fire service to facilitate the development of nationally applicable performance standards for uniformed fire service personnel. On December 14, 1972, the Board established four technical committees to develop those standards using the National Fire Protection Association (NFPA) standards-making system. The initial committees addressed the following career areas:

  • Fire Fighter,
  • Fire Officer,
  • Fire Service Instructor, and
  • Fire Inspector and Investigator

 The first edition of NFPA 1021 was published in July 1976.

The original concept of the professional qualification standards was to develop an interrelated set of performance standards specifically for the fire service. The various levels of achievement in the standards were to build on each other within a strictly defined career ladder. In the late 1980s, revisions of the standards recognized that the documents should stand on their own merit in terms of job performance requirements for a given field. Accordingly, the strict career ladder concept was abandoned, except for the progression from fire fighter to fire officer. The later revisions, therefore, facilitated the use of the documents by other than the uniformed fire services.

The 1992 edition of NFPA 1021 reduced the number of levels of progression in the standard to four. In the 1997 edition, NFPA 1021 was converted to the job performance requirement (JPR) format to be consistent with the other standards in the Professional Qualifications Project.

The intent was to develop clear and concise job performance requirements that can be used to determine that an individual, when measured to the standard, possesses the skills and knowledge to perform as a fire officer. These job performance requirements can be used in any fire department in any city, town, or private organization throughout North America. (Excerpt from the NFPA 1021 Standard preamble, Copyright © 2008 National Fire Protection Association®. All Rights Reserved.) To order a complete version of the NFPA 1021 standard go HERE.

The scope and purpose of the NFPA 1021 standard is to identify the minimum job performance requirements necessary to perform the duties of a Fire Officer and specifically identifies four levels of progression— Fire Officer I, Fire Officer II, Fire Officer III, and Fire Officer IV. The intent of the standard is to define progressive levels of performance required at the various levels of officer responsibility. The authority having jurisdiction (AHJ) has the option to combine or group the levels to meet its local needs and to use them in the development of job descriptions and specifying promotional standards. The NFPA 1021 standard does not restrict any jurisdiction from exceeding the minimum requirements defined by the standard.

In most progressive organizations there is a formal and defined process whereby a firefighter transitions and becomes a fire officer. The general practice consists of time in grade, examination, oral and sometimes practical examinations, followed by a list ranking and then appointment. Some organizations utilize an appointment process based upon wide latitude of criteria and still others utilize a popular voting process. There are stringent civil service requirements and protocols that define the qualification, ranking, selection and appointment process in career organizations. There are numerous variations on these themes that take into account a variety of local or regional commonalities, and elements that define the process and procedure in becoming a fire officer. It’s safe to say that the vast majority of volunteer organizations utilize some form of membership voting process or an appointment process often with little to minimal prerequisites. 

This form of promotion has varied measures of liability and risk for those individuals who attain leadership roles and responsibilities as company or command officers with nothing more than a few “basic” training courses, a few years of experience and a following. The lack of creditable and measurable knowledge, skills and abilities that align with nationally recognized processes and standards in this day and age is questionable at best, and may border on the edge of negligence. A candidate or appointee who assumes the role of a company or command officer or raises through the ranks without any balance of credentials and qualifications in so doing, has the potential to practice with a degree of assumed risk. 

The volunteer fire service has traditionally been recognized as being seriously challenged when it comes to officer credentialing and qualifications for a variety of reasons. The inability to follow or complete the rigors, burdens and demands associated with traditional and conventional credentials and qualifications programs leaves many officer candidates or appointees with little in the way of quantifiable and documented training and education.

An innovative process was developed and implemented in 2009 in Onondaga County (NY) that was designed to bridge the gap between conventional State and/or national certification, credentialing and qualifications processes and officer requirements that prevailed at the local department level; providing a structured and recognized methodology and basis that would allow knowledge, skills and abilities to be attained and documented within the officer ranks.

Based upon selective NFPA 1021 standard criteria that formed that basis and provided a recognized structure and methodology, a Voluntary Fire Officer Qualification Based Credentialing program was established to meet the needs of the volunteer fire service sector.

The Onondaga County Executive’s Fire Advisory Board recognized the need to address today’s challenges for fire officer development. The goal of the Voluntary Fire Officer Qualification Based Credentialing Program is to assist individuals and organizations in improving safety, health and operational efficiencies. This program provides a “map” to guide individuals and organizations towards leadership training and an opportunity for advancement in the fire service.

The County Fire Advisory Board recognized New York State legislative “home rule” that essentially allows each organization to determine the acceptable criteria for training, skills and competencies for fire officers within its organization. The Voluntary Fire Officer Qualification Based Credentialing Program offers one method to achieve fire officer development based on generally accepted standards and practices.

Program Overview Inconsistencies in training levels, skills and operational proficiencies existed in the county’s emergency services organizations related to fire officer qualifications. The Onondaga County Fire Advisory Board recommended the implementation of a voluntary fire officer qualification based credentialing program that may increase the opportunities for safe and successful emergency operations. The purpose of the voluntary credentialing program is to provide a sequential template of training, education and knowledge steps for supervisory and management levels within the organization structure of an agency. Enhanced personnel safety and operational effectiveness may be achieved, contributing towards operational excellence and risk reduction measures. Furthermore to enhance individual responsibility, empower leadership, provide technical skill uniformity and operational integrity.

Objectives

1. Provide Onondaga County Emergency Service personnel with a disciplined and uniform approach to learning, skill and knowledge, aligned with New York State and national standards and recommendations.

2. Provide a career path to achieve proficiency and skill development to meet the demands of officer positions and ranks commensurate with roles and responsibilities.

3. Provide a systematic approach towards officer development and growth that is based upon recognized curriculum and subject areas.

4. Promote voluntary compliance to achieve regional uniformity, consistency and standardization of fire officer training.

 

Voluntary Fire Officer Qualification Based Credentialing Program

The recommendations promulgated by the Voluntary Fire Officer Qualifications based Credentialing Matrix are based upon the following subject and topical areas;

The Voluntary Fire Officer Qualifications program allows for maximum flexibility, allows for awarding of equivalencies in nearly all subject area categories and promotes the implementation of grandfathering exiting agency personnel based upon documentation of past training, education and structured training drill opportunities.

The purpose of this program is to provide a means to document training, skills and proficiencies aligned with standard rank and position responsibilities. This would allow an agency to determine the method for phased implementation of the elements of this program. The intent of the Voluntary Fire Officer Qualifications Credentialing Matrix is to provide a sequential model for training, education and skill set development that provides uniformity to achieve increasing proficiencies that align with advancements in rank and responsibilities. ( It is not the intent to replace traditional certification paths and processes)

Credentialing Subject Areas

There are seventeen (17) subject areas that comprise the Credentialing Matrix (based upon NFPA 1021);

1. Command Management

2. Supervision & Management

3. Reporting & Planning

4. ICS Tabletops and Simulations

5. Strategy and Tactics

6. Building Construction

7. Multiple Company Operations

8. Hazardous Materials

9. Fire Behavior & Arson Awareness

10.Suppression Systems

11. FAST & RIT

12.Incident Safety

13.Live Fire Training

14.Fire Instruction & Training Methodologies

15.Special Operations

16.WMD and Homeland Security

17.Disaster Operations

Furthermore, The Voluntary Fire Officer Qualifications Credentialing Matrix identifies suggested prerequisites for entry level into the first line supervisory rank.

Training hours assigned to each subject area for each rank and position.

Training hours in each area can be achieved through any combination of methods that include but are not limited to;

  • Department Training Drills
  • Local, regional and state courses and program
  • Documented Life experiences applicable to the subject areas
  • Training Seminars
  • On-line training programs such at the NFA, EMI and ODP program
  • NYS OFPC programs and course offering
  • National Fire Academy/ EMI On-line programs
  • Community College or other Public Safety Institute programs
  • Conference and Training Program offerings
  • Web based seminar and POD Casts
  • Trade and professional training offerings
  • Documented lecture programs
  • Open Fire Academy (OFA) On-Line
  • Computer Based Training (CBT) & educational offerings

 For a complete program overview and a view of The Voluntary Fire Officer Qualifications Credentialing Matrix go to the county web site HERE to download the program. Program  Questions or to request a copy of the program by email to commandsafety@gmail.com  or Buildingsonfire@gmail.com

What ever path you select; traditional certification, degree program or hybrid, ensure you choose one and work towards achieving credentialing and qualifications commensurate with your rank, roles and responsibilities. You own it to yourself, the firefighters you supervise and the community and  citizens you protect.

Four Competencies of Leadership

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07Being a leader does not mean you have to be the Chief Brunacini in your fire department. In fact trying to be some type of leader you are not can get you into deep trouble. It is important to develop your own styles and type. In the 1980’s Dr. Warren Bennis of the University of California conducted a 5 year research study that look specifically at various styles of effective leaders. It is interesting to see that the results found that although each leader had his or her distinctive leadership style, they all shared four leadership competencies. These have been identified as the keys to successful leadership and Dr. Bennis identified them as: Management of Attention, Management of meaning, Management of Trust, Management of Self.
Management of Attention – This component is described as the ability to draw others to themselves through an intense focus of attention. Individuals who possess this ability have routinely been able to get others to enroll in their own visions. This has even been to the point that they have adopted the vision as their own. Leaders always keep their intentions in clear evidence.
Management of Meaning – This is the ability to communicate visions, dreams, and ideas effectively to others. These leaders do more than use words they use their entire person to communicate this message. These leaders know talk is cheap and that actions and appearances are the effective ways to communicate.
Management of Trust – This is an essential aspect of leadership. This section is about constancy and focus. I am sure you have heard individuals say “you know where they are coming from and what they stand for”. If you want to be a successful leader, your people have to trust you in order to follow you. They want a leader they can count on, even if they disagree with them rather than one they agree with but changes position constantly.
Management of Self – This is the ability to know one’s own skills and limitations and to get the most out of them. If you don’t have this trait you can do more harm than good. Leaders concentrate on positive goals and do not focus on risks. Here you must reject the idea of failure. Here you need to be able to display total confidence and not worry about mistakes.
     These leadership skills can be learned and used as company officers. Leadership, more than anything else, is a role the Company Officer must effectively fill. Often what we are seeing in today’s society is the “GAP”. That GAP is that the company officer is failing to assume this role and it is critical in the operations and safety of today’s fire service.

Mentors and Mentees

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YodaMany of us may have had someone in our career that provided influence, guidance and offered reinforcement, feedback or constructive criticism when needed. You know; that chief or company officer, who seemed to take you under thier wing and watchful eye in the street or at the least, spoke to you in the back of the apparatus bay when everyone else was in the day room. It was that seasoned veteran or senior member who always seemed to have a bigger picture and insights on what was happening both on the fireground as well as in quarters, who shared words of wisdom or nuggets of information that helped in our individual progress, development and growth. Many of the lessons and insights related to me, both as a young firefighter and as I transitioned to an officer have stayed with me to this day. Formal or informal, recognized or unacknowledged; mentors play a very real and important part in the development of a firefighter, company officer and chief officer. The opportunities for mentorship never pass with rank or position. On the contrary, the need magnifies and grows as you transition and move through the ranks and positions of responsibility and authority.

Definition of Mentoring
Mentoring is a developmental partnership through which one person shares knowledge, skills, information and perspective to foster the personal and professional growth of someone else. We all have a need for insight that is outside of our normal life and educational experience. The power of mentoring is that it creates a one-of-a-kind opportunity for collaboration, goal achievement and problem-solving. Traditionally, mentoring might have been described as the activities conducted by a person (the mentor) for another person (the mentee) in order to help that other person to do a job more effectively and/or to progress in their career. The mentor was probably someone who had “been there, done that” before. A mentor might use a variety of approaches, eg, coaching, training, discussion, counseling, etc. The Merriam-Webster WWWebster Dictionary defines a mentor as “a trusted counselor or guide

What is a mentor?
A mentor facilitates personal and professional growth in an individual by sharing the knowledge and insights that have been learned through the years.
(DOT Mentoring Handbook, p2 http://www.au.af.mil/au/awc/awcgate/mentor/mentorhb.htm)
Teacher; share your knowledge and experience as a former USC student.
Problem solver; refer mentees to resources and offer options.
Motivator; when mentee is facing a challenging class, for example:This is done through encouragement, support, and incentives.
Coach; help mentee to overcome performance difficulties through positive feedback (reinforce behavior) and constructive feedback (change behavior).
Guide; help mentee to set realistic goals. Five goal setting factors: specific, time-framed, results oriented, relevant, and reachable. “If you don’t know where you are going, you won’t know how to get there.”

What is a mentee?
A mentee is an achiever–”groomed” for advancement by being provided opportunities to excel beyond the limits of his or her position.
(DOT Mentoring Handbook, p3 http://www.au.af.mil/au/awc/awcgate/mentor/mentorhb.htm)Learner; a strong desire to learn new skills and abilities
Decision maker; take charge of your education
Initiator; mentee is willing to explore challenges on their own initiative.
Risk taker; “If you want to increase your success rate, double your failure rate,” quote by Thomas Watson, Sr., founder of IBM.
Goal setter; if you know where you are going, people are willing to help guide you.

Mentorship refers to a developmental relationship in which a more experienced or more knowledgeable person helps a less experienced or less knowledgeable person—who can be referred to as a protégé, or apprentice — to develop in a specified capacity.
“Mentoring is a process for the informal transmission of knowledge, social capital, and the psychosocial support perceived by the recipient as relevant to work, career, or professional development; mentoring entails informal communication, usually face-to-face and during a sustained period of time, between a person who is perceived to have greater relevant knowledge, wisdom, or experience (the mentor) and a person who is perceived to have less (the protégé)” (Bozeman, Feeney, 2007).

Think about where you fit into this process. Is there someone in your company, station or department that you see some potential in? Is there someone who could benefit from some level of encouragement, support or direction? Are you in need of some advice, feedback or guidance? Think about the possibilities, start communicating, get involved.

Ralph Waldo Emerson stated that, “You cannot do a kindness too soon, for you never know how soon it will be too late.” And indeed, mentors are doing kindness when they take on the responsibility of helping other people learn from their experiences. Through this, they can give back to society and make career growth, personal development, or intellectual achievement possible for the person they are mentoring.

“What we have done for ourselves alone dies with us. What we have done for others and the world remains and is immortal.” ~ Albert Pine

Take a look HERE for some insights on Life…..
For a different look at things, check out Randy Pausch’s “The Last Lecture”

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