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3*4*3 Reports

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I recently posted an article on CommandSafety.com that addressed a series of Major Influencing Fire Service Reports, Issues and Focus areas that should be on your radar screen. This was also the theme at the premiere of Taking it to the Streets on Fire Fighter Netcast.com . As an emerging, practicing or upward mobile fire officer, commander or leader; those are but a few key ares that you must be  knowledgeable in, have insights and proficiency based technical skills to function with a level of competencies demanded of, in today’s  fire service.

After a recent training program, we discussed in a smaller group setting common, contributing and apparent causes related to three prominent fire incidents and reports that were shared both within the lecture program and also within the CS post. Based upon that dialog, the dynamic and passionate discussion and the frank, straight forward opinions I’m suggesting you take the time; three hours to read three reports and focus on the lesson learned, the gaps that were identified and the recommendations AND actions that were implemented to limit, if not eliminate the likely hood that a similar event could happen in that organization.

The continuing challenge is not allowing the circumstances and situations that were present at those events, cause you and your organization to have a History Repeating Event (HRE).

Set aside three hours for three reports; invest the time appropriately and focus your undivided attention. Think about those firefighters who answered that call, in the same manner and fashion as all of us do, when we board the apparatus and the company rolls out of quarters on the way to the alarm. The only difference…..they didn’t come home- you did. Learn, understand, comprehend, relate and apply.

Then take the time to share your insights with those within your inner circle and start recognizing that there’s likely something that you can go in your house or station, or organization that honors the sacrifices made by those LODD events your read about, so those lessons can be moved forward to make the job, a little bit safer.

Three for Three (343)

Prince William County (VA) Fire Rescue Kyle Wilson LODD Report

  • The Prince William County (VA) Department of Fire and Rescue published a comprehensive line of duty death report for Technician I Kyle R. Wilson on Saturday, January 26, 2008. Technician I Wilson was the first line of duty death in the Department’s 41-year history. The Department is sharing the LODD Investigative Report to honor Kyle, and in an effort to reduce and prevent firefighter line of duty deaths at the local, region, state, and national levels.
  • Technician Kyle Robert Wilson was 24-years old and was born in Olney, Maryland. He grew up in Prince William County and graduated from Hylton High School and George Mason University. He was an avid baseball and softball player. Technician Wilson joined the Prince William County Department of Fire and Rescue on January 23, 2006. Technician Kyle Wilson died in the line of duty on April 16, 2007 while performing search and rescue operations at a house fire on Marsh Overlook Drive, located in the Woodbridge area of Prince William County. On that day, Technician Wilson was part of the firefighter staffing on Tower 512 which responded to the house fire that was dispatched at 0603 hours. The Prince William County area was under a high wind advisory as a nor’eastern storm moved through the area. Sustained winds of 25 mph with gusts up to 48 mph were prevalent in the area at the time of the fire dispatch to Marsh Overlook Drive.
  • Initial arriving units reported heavy fire on the exterior of two sides of the single family house and crews suspected that the occupants were still inside the house sleeping because of the early morning hour. A search of the upstairs bedroom commenced for the possible victims. A rapid and catastrophic change of fire and smoke conditions occurred in the interior of the house within minutes of Tower 512’s crew entering the structure.
  • Technician Wilson became trapped and was unable to locate an immediate exit out of the hostile environment. Mayday radio transmissions were made by crews and by Technician Kyle Wilson of the life-threatening situation. Valiant and repeated rescue attempts to locate and remove Technician Wilson were made by the firefighting crews during extreme fire, heat and smoke conditions. Firefighters were forced from the structure as the house began to collapse on them and intense fire, heat and smoke conditions developed. Technician Wilson succumbed to the fire and the cause of death was reported by the medical examiner to be thermal and inhalation injuries.
  • The Department of Fire and Rescue immediately formed a multi-dimensional investigation team following the incident. The investigation team was comprised of five Department of Fire and Rescue uniform personnel and two external members from area fire departments. For eight months, the team thoroughly examined the events that occurred at the Marsh Overlook fire incident and identify the factors involved with the line of duty death of Technician I Kyle Wilson. The resulting report represents thousands of hours of effort to analyze fire and rescue operations and is a factual representation of the events that occurred. The report also provides a frame work for organizational level improvements.
  • The major factors in the line of duty death of Technician I Wilson were determined to be:
    • The initial arriving fire suppression force size.
    • The size up of fire development and spread.
    • The impact of high winds on fire development and spread.
    • The large structure size and lightweight construction and materials.
    • The rapid intervention and firefighter rescue efforts.
    • The incident control and management.
    • The Marsh Overlook fire incident was an immense fire fueled by extremely flammable building material products and a vicious wind. It was an environment where information gathering and decision making had to be performed in the time measurement of seconds. During the chain of events that occurred and under severe circumstances, fire and rescue personnel performed at exceptional levels.
  • During the repeated attempts to reach and rescue Technician I Wilson, personnel displayed heroic efforts and jeopardized their own safety. The Department will never forget the sacrifice that Technician Wilson made in an attempt to ensure others were safe. By sharing the knowledge gained from this very tragic and painful incident, the Department will ensure his sacrifice was not in vain and hope that other fire and rescue departments can avoid another similar occurrence.
  • Resources and Report

Loudoun County (VA) Fire Rescue  Significant Near Miss Event Report

  • On May 25, 2008, fire and rescue personnel from Loudoun County responded to a structure fire at 43238 Meadowood Court in Leesburg, Virginia. During the course of the incident, seven responders were injured. Of those injured, four firefighters received significant burn injuries, two firefighters sustained orthopedic injuries, and one EMS provider was treated for minor respiratory distress. To date, five of the injured personnel have returned to duty. Two firefighters continue to recover from their injuries, including one who was severely burned.
  • Given the severity of the injuries and magnitude of the event, an independent Investigative Team was assembled to review the incident. The Team was comprised of four Loudoun County personnel, three external members from area fire departments, and two resource/support personnel. The Team was tasked with reviewing “the events leading up to the incident, the incident operation(s), the firefighter MAYDAY(s), and incident mitigation.”
  • For three months, the Team thoroughly examined the events surrounding the Meadowood Court fire incident and identified the factors associated with the injury of personnel.
  • The Report contains the results of the Investigative Team’s comprehensive review and analysis.
  • Fact Sheet, HERE
  • SIGNIFICANT INJURY INVESTIGATIVE REPORT 43238 MEADOWOOD COURT MAY 25, 2008 Report HERE

Colerain Township (OH) Fire and EMS Department Final Report Investigation Analysis of the Squirrels Nest Lane Firefighter Line of Duty Deaths

  • The Colerain Township (OH) Fire and EMS Department under the leadership of Director and Chief G. Bruce Smith recently released its final report Investigation Analysis of the Squirrels nest Lane Firefighter Line of Duty Deaths related to the April 4, 2008 Double Line of Duty Death of a Captain and Firefighter.  This investigative analysis and report, although specific to the events and conditions encountered during the conduct of operation at the residential occupancy at 5708 Squirrels nest Lane has pertinent and relevant insights, recommendations and factors that all Fire Service personnel, regardless of rank should read.
  • Incident Overview, HERE
  • NIOSH Report, HERE
  • Investigative Report, HERE

In the Streets; On the Air

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Taking it to the Streets had its premier July 21st on Firefighter Netcast.com with a lively and provoking discussion on “What’s on YOUR Radar Screen?” The program theme aligned with a recent posting on the same topic. Join me on the program were two prominent and nationally recognized fire service leaders, who I’m honored to have known for many years, Chief Billy Hayes and Chief Doug Cline; the program explored leading fire service issues affecting firefighter safety, training, credentialing and education; fireground operational variables related to the continuing changes in building construction, engineered systems and extreme fire behavior,  and the emerging need for “Tactical Patience” as I’ve been exploring the relationships towards the need for tactical enhancements to our current fire suppression theory and firefighting models.

Conversations expanded on the NFFF/Everyone Goes Home Campaign and programs, the newest EGH initiatives on Behavioral Health and the successes achieved through the Courage to be Safe Programs and the Advocacy Program.

Both our guests provided cutting edge perspectives and commentary on the key issues that the fire service needs to have on their radar screen and the need for emerging and practicing fire officers and commanders to continually strive to increase skill sets and maintain a pulse on the leading issues affecting the fire service and apply emerging research  and studies to increase operational capabilities, improve performance and enhance and promote firefighter safety and survival and operational integrity.

Although technical difficulties from the live feed coming from the Inner Harbor in Baltimore at the Firehouse Expo, precluded the ability to have the call-in segments of the program to work, the 120 minute program gave the listeners a wealth of information to talk over in the firehouse, at the kitchen table or in the apparatus bays.

The program is a Buildingsonfire.com Series and a Fire Fighter Netcast.com  production, produced by John Mitchell and Rhett Fleitz.  The live program segment will be edited and available for iTunes download soon. You can check out the other programming and shows produced by Fire Fighter Netcast.com HERE. Stay tuned for announcements on the next program date for Taking it to the Streets coming to you live from the IAFC Fire Rescue International Conference in Chicago in August.  

Taking it to the Streets; Advancing Fire Fighter Safety and Operational Integrity for the Fire Service through provocative insights and dynamic discussions dedicated to the Art and Science of Firefighting and the Traditions of the Fire Service. 

  • Firefighter Netcast.com HERE
  • Taking it to the Streets, HERE, HERE
  • “What’s on your Radar Screen?” July 21, 2010 Program, HERE
  • “What’s on your Radar Screen?” post on Commandsafety.com, HERE

Nontraditional Classroom Education

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Over the years I have sat in many of classroom, participated in countless hands on training drills and evolutions, but I have found that the education that was gained from talking and listening to people who have been in the business for many years has proven to be one of the best learning experiences ever. It has often been said that after the class or sitting at the bar after a conference program is when the real education begins. Some would argue, but I have found it to be true. This is when you can get one-on- one with the instructor or other mentors and hear information “uncensored”. You get to hear the war stories often not told, the times when things didn’t go as planned and even some really good advice.
As I begin to share this information with you, I want you to know what inspired this blog. On January 2, 2010 I was enjoying time with my family when the wonderful world of blackberry communications provided me with a truly saddening email. It was one from a good friend in Vermont informing me that Chief Ralph Jackman had passed away earlier that morning. Now as you scratch your head and wonder where I am going with this, I want to share the significance of the first paragraph with you. Chief Jackman was a unique fire chief. First of all he served the Citizens and firefighters of Vergennes, Vermont and Addison County for over 50 years as fire chief. He was unique in that he continued to keep himself progressing, constantly learn yet ever sharing his experiences and knowledge with anyone who wanted to learn. He was a progressive minded person who served everyone tirelessly. So what has this got to do with training?
Let’s explore many of the items that truly relate to training. Chief Jackman was always searching for knowledge. I was witnessed this as he graced my classroom as an evaluator at the Addison County Fire School several years ago. He stayed an excessive time and seemed to not stop writing, which made me think initially that I had done a poor job and had fallen short of his expectations. Later that night, I was able to spend some quality one-on-one time with him over one of his famous three figure drinks. With an inquiring mind I had to ask how I did. His reply was, “well I took about 3 pages of notes from your class today.” My heart sunk at this point thinking I really messed this one up and here it comes. He continued, “I knew several of my people had gone to another class and I wanted to be able to share what you were talking about with them, it will help them.” At this point I was feeling better about the program and the door opened. We began sharing and learning together in a conversation that lasted throughout the evening. As I boarded the aircraft the next day to return home I was so inspired and excited I could have exploded. What I shared with Chief Jackman was really insignificant as compared to what he taught and shared with me.
Moral to this story is that training is available in a lot of ways. Classroom and hands on are super important. But even more important is learning from each other’s experiences.
• We rarely take time to truly find the lessons in war stories.
• We often time continue to do the same things over and over again expecting different results. We must learn from others experiences and we must share our experiences with others.
• We can’t just write off the old guys, they are a wealth of knowledge waiting to share it with you.
• This nontraditional classroom and dynamic of learning is not traditional by any means. However, it provides a tremendous amount of real world knowledge that just may hold the answers too many of your questions. Chief Ralph Jackman, thank you for the education of a life time. Rest in Peace Brother!

The Courage of a New Leader

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Often in my travels and teaching I am asked by you officers and aspiring officers what it takes to be a good leader or how to become a good leader. I usually respond to that question with a question “What do you think it takes to become a good leader?”
Most respond with the typical answers; knowledgeable, fair, hardworking, etc. Well those are good traits, but let’s dig a little deeper into the meat of leadership and where it begins. Let’s start by replacing leadership confusion with leadership courage. This piece of advice was given to me a long time ago by Chief John R. Leahy Jr. (retired). It took me many years and a few more good mentors to figure out exactly what this truly meant. But I finally got it and it wasn’t all that hard. So let’s focus on replacing leadership confusion with leadership courage.

 

Don’t’ let your fear confuse the Department’s plan
I can remember a time when my efforts were focused on myself and trying to be the best I could be. Many young officers or aspiring officers get caught up in this drama. They believe that the better they become the better they will be as a leader. There is some truth in this statement, but the meat of being a good officer is much more than having numerous certifications and qualities. You must balance these good components with the courage to believe and support the department and its mission. Finding out the hard way that I could possess many good traits and qualities was not the total answer. In fact it was the smallest portion of the equation. After several years of floundering I finally learned that the most important component in being a leader at any level is being on board and supporting the efforts of the organization. So often I see departments with individuals who are constantly rowing against the Fire Chief, trying to go in other directions rather than the pathway set out by this individual as they try to fulfill the mission. Our fear creates conflict in our lives. The fear is of many things, mostly of change.
The business world is a place of constant change. The fire service is part of the business world whether individuals want to believe it or not. I will guarantee that if you look at any department across the world it is run some what like a business. There are budgets, personnel issues, accounts payable and accounts receivable. If that is not a business I am not real sure what else it could be. So with a fire department being a “business” we should expect constant change. If you look across the United States fire departments are faced with stories of mergers, layoffs and restructuring every day. No matter the scale, when these kinds of changes hit the work place, the literal, situational shifts are often not as difficult for individuals to work through as the psychological transitions that accompany the change. As organizational transitions occur they affect people. These are the individuals who have to embrace a new situation and carry out corresponding change. Leaders find themselves in roles of having to sell these changes.

Don’t let Your Confusion Cause You to Miss the Department’s Goals and the Mission
Fire Departments across the United States have Mission Statements and leader philosophies posted throughout the fire stations. But walk in and ask a firefighter, or even better a fire officer, what their mission statement says and I will bet that they can’t tell you, much less live it. As a leader you must follow suit with the philosophies set forth by the fire chief. Generally these goals and philosophies have an end result in mind. However, with our disciplined attention to detail to focus on the mission, the end results all too often fall short of the goals. As a young leader, have the courage to embrace the leadership philosophies. For a while you are guaranteed to receive ridicule and be called a few choice names. However in the long run you will find that you will become well respected for your consistency and diligence by most.
In my last article Dedication and Commitment “The Guts to Do More” I focused on much of this same material as it pertains to training.

Don’t Let Your Confusion Influence Your Obedience
With any successful department comes a strong vision. This vision is generally set forth by the fire chief. As a young or aspiring officer you must embrace that vision. Think about it: if the leader has no idea what the organization is to become, he or she cannot expect the people to know. No vision causes misalignment and confusion among the members of the organization. Not supporting that vision is just as detrimental to the organization and your leadership ability.
Vision is in direct proportion to accomplishment. The more you envision, the more that can be accomplished. I know by now you are saying this is not how it works! Well, I used to think that as well. I used to see my vision instead of the department’s vision. End result was a catastrophic failure personally and a drag line slowing the organization down.
Have the courage to obey leadership and the mission. These folks are probably not as stupid as you want to believe. There are many factors that play into the formula that you may not be privileged to know or even understand. Again fighting, questioning or rowing against the forward progression can result in a delayed or failed mission.
If you are beginning to see the light as a young or aspiring officer or you are an officer who is trying desperately to mentor a young counterpart, you may be asking your- self , “What do I do now?” Well it is as simple as 1, 2, 3.
1. Refocus on the department and the mission – Begin by putting the department first. As you do this and the success of the department occurs you will see that your success increases proportionally. By being diligently focused on being a team player in leadership you will see that you will develop good qualities and traits. Most of all you will gain respect as you have the whole at heart rather than you as an individual.

2. Release a Gift – Each individual has a gift to give. It is the desire to share that gift that doesn’t always exist. Start thinking of the department more than yourself. By devoting your talents to the department and others you will reap the rewards. Ask not what the department can do for you, but what you can do for the department is a good philosophy to follow.

3. Reach out to everyone – Your ability to help others supports the true mission of the fire service To Protect and Serve.

By taking responsibility for your actions and taking some of the heat off of the team, the department will be able to excel to great level. Most important you are part of the solution, not part of the problem that leads to failure.

The Summer Tour is about to Begin…

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The Summer Tour is about to Begin..

Taking it to the Streets

With Christopher Naum

A New Monthly Radio Talkshow on FireFighter Netcast.com

A Buildingsonfire.com Series and FireFighter Netcast.com Production

Advancing FireFighter Safety and Operational Intergrity for the Fire Service through provocative insights and dynamic discussions dedicated to the Art and Science of Firefighting and the Traditions of the Fire Service.

Watch for the Latest Announcements here on CommandSafety.com, TheCompanyOfficer.com and on Firefighter Netcast.com

Programming

Ten Minutes in the Street

  • Presenting an informational recap and discussion on leading topcs, events and issues from the past 30 days.

 Feature Segments Program will have one (1) selected segment based upon topic and guest

 Buildingsonfire

  • Addressing today’s topical issues within the areas of Firefighting, Building Construction, Dynamic Risk Assessment, and Command & Tactical Safety
    • Open interative discussions and call-in
  • Street Stories
    • Presenting first-hand accounts and insights on an event, response or operation with a featured guest
    • Open interative discussions and call-in
  • Smoke Showin’
    • Featured Guest Interviews and discussions focusing on the NFFF Firefighter Life Safety Initiatives and Everyone Goes Home Campaign 
    • Open interative discussions and call-in

HRE History Repeating Events  

  • Discussion on recent History Repeating Events, LODD, NIOSH Reports or other
  • Open interative discussions and call-in

 A View from the Street

  • Closing Commentary on timely and relevant issues affecting the Fire Service

Bridging the gap to Tomorrows Fire Service

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The 82nd Leadership Conference of the Southeastern Association of Fire Chiefs is this week in Louisville, Kentucky. What an outstanding opportunity for fire service leaders to gather and network. The company Officer’s own Christopher Naum is one of the presenters at this conference. I know budgets have everyone pinned down and travel for conferences have been reduced significantly. That leads me to the focus of this piece…”Bridging the gap to Tomorrows Fire Service”. The SEAFC will be streaming several programs live from the conference as we believe that education is paramount in the development of future leaders and our fire service nation.

Many people view training from a traditional style of delivery, well those times have changed and our culture demands we find new ways of educating our personnel. Often time’s organizations and individuals are criticized when they try to stand up and do something different or new, often times getting slapped right back down. In outstanding organizations, people try things that have never been tried or done before. These actions are often uncomfortable, may not work or may be the wave of the future. It is important that they engage in these behaviors and do so in an environment that supports their efforts. The organization encourages risk and allows for failure. Conceive, believe, Achieve is the message here.

So SEAFC is no different than any other organization. They are making their first attempt at changing the way we serve the fire service educationally with live feeds for several of the programs at the conference. Below is the schedule and description for use:

Opening ceremonies: Thursday June 24, 2010 4:30pm – 6:00pm

Key Note: Transforming the Culture of Fire Department Organizations
Kelvin Cochran, Fire Chief City of Atlanta, Former United States Fire Administrator
Shreveport, Louisiana native Kelvin J. Cochran, as a five-year-old boy, was spellbound by Shreveport Firefighters fighting a fire across the street from his house and dreamed that one day he would be a firefighter.

A proud student of Caddo Parish Schools, he graduated from Woodlawn High School (1978). Other education includes: the U.S. Fire Administration National Fire Academy, Wiley College, where he received a Bachelor’s Degree in Organizational Management (1999). He holds a Master’s Degree in Industrial/Organizational Psychology from Louisiana Tech University (2004).

His employment with the Shreveport Fire Department began in 1981 as a firefighter. He was then promoted to Fire Training Officer and served in this capacity from 1985 – 1990, when he gained promotion to Assistant Chief Training Officer. His service in this position concluded when he was appointed Fire Chief of the Shreveport Fire Department on August 26, 1999. On January 2, 2008 he was appointed fire chief of the City of Atlanta Fire Rescue Department. On August 17, 2009 he was appointed as the United States Fire Administrator. Effective June 19, 2010 he has been re-appointed as fire chief of the City of Atlanta Fire Rescue Department.

International Association of Fire Chiefs: Former First Vice President-IAFC 2007, Second Vice President-IAFC 2006; Past Chairman of the Metropolitan Fire Chiefs Section; Southeastern Division IAFC; Safety, Health and Survival Section; Georgia Fire Chiefs Association, Metro Atlanta Fire Chiefs Association; Member of the Board of Visitors, National Fire Academy. Authored two chapters for Jones and Bartlett Publishers, Chief Fire Officers Desk Reference: Chapter 1-Leadership and Management and Chapter 25-The Fire Chief of the Future

Jeff Lindsey: Friday June 25, 2010 2:30pm – 4:00pm

Bridging the Gap: Leading the Generations

The Baby Boomers, Generation X, and now Generation Y. Who are those people? What values do they have? Join Dr. Lindsey as he discusses what makes each generation different. Learn the various values of each of the different generations. Identify what we, as leaders in the safety world have to do to make our work environment adaptable for each of the generations. Before you leave this session see why being a cusp may not be all that bad.

Bio for Jeffrey Lindsey, Ph.D., EMT-P, CHS IV, EFO, CFO

Dr. Lindsey is the Chief Learning Officer for Health Safety Institute. He is also an adjunct Assistant Professor in Emergency Health Services at The George Washington University and St Petersburg College. He retired from the fire service as the Fire Chief for Estero Fire Rescue in Estero, Florida. Additionally, he is an author for Brady Publishing.

He is an experienced leader, educator, lecturer, author, and consultant in emergency services. Dr. Lindsey earned his doctorate and master’s degree in Curriculum and Instruction from USF. He holds a bachelor’s degree in Fire and Safety Engineering from the University of Cincinnati, and an associate in paramedic from Harrisburg Area Community College. He also has earned his Chief Fire Officer and Executive Fire Officer designation.

Dr. Lindsey has over twenty-nine years of diverse experience in the emergency services industry. He is an associate member of the Prehospital Research Forum. He serves as an Advisory Council member for the National EMS Advisory Council and the past member of the State of Florida EMS Advisory Council, and a representative to the Fire and Emergency Services Higher Education EMS degree committee

Richard Gassaway: June 26, 2010 8:00am – 9:30 am

Emergency Scene Situation Awareness and Decision Making

Firefighters can live or die based on the decisions made on emergency scenes. One of the key components of effective decision making is developing and maintaining strong situation awareness in environments that are high-stress, high-risk and high-consequence. The focus of this program is to improve your situation awareness and decision making.

In 2007 and 2008, the National Firefighter Near-Miss Reporting System annual report identified situation awareness as the leading factor contributing to firefighter near-miss events. Supporting this finding was a study completed by the International Association of Firefighters on firefighter injuries and fatalities that cited issues with situation awareness is a leading cause. Firefighter fatality reports issued by the National Institute of Occupational Safety and Health frequently implicate issues with situation awareness to the casualty incident. Ok… we get it! Situation awareness is a big deal. Now that you know it, what can you do to improve it? The focus of this program is to help you become a better decision maker. We will explore and discuss:

This program is based on scientific research conducted by the presenter over a five-year period in the process of completing his doctoral dissertation on the topic of “Fireground Command Decision Making: Understanding the Barriers that Challenge a Commander’s Situation Awareness.” This is not a strategy and tactics class. The findings presented in this program are based on the presenter’s 30 years experience in emergency services, supported by his research involving expert-level incident commanders.

Because this program is the presentation of the findings of original research, the participants are going to receive information they’ve never previously been exposed to about the challenges faced by decision makers at emergency scenes.

Richard B. Gasaway has served as a fire chief for 22 years. He earned a Doctor of Philosophy degree in Leadership and has authored more than 80 journal articles, books and book chapters on leadership and command topics.

http://web.me.com/doncottam/Test_Stream/Fire_Chiefs.html

Time Management and Effective Fire Companies

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All firefighters realize and understand the importance of time when it comes to responding to an emergency incident. Time is recognized as one limited resource that must be maximized in every aspect. A difference in seconds may mean the difference between a fires being confined to the point of origin verses a fully engulfed room or a person being clinically dead verses biologically dead. Time is critical in every case.
But how do we, as company officers, view and utilize time between emergencies? It is common that most fire companies spend less than 10% of their time responding to and mitigating emergencies. The remaining 90% should be spent preparing and engaged in accomplishing the department’s mission.
Time management should be a consideration in the life of the fire department company officer. Failure to maximize available time available impacts the overall effectiveness of the company. It is critical that time management be a part of the predicated skills of a company officer. The more efficient your time management is the more you can focus on the effectiveness. It is the goal of this article to give the company officer, a place to start, regardless of the condition of the organization you are involved with. This starting point will give you guidance to implement a plan for yourself and the individuals of your company. This will enable the entire company to become a more effective unit and be utilized to its fullest potential.
There was a time in the history of the fire service that all we did was sit and wait for the alarm to sound and then we would race to the fire. The outcomes of these fires were never questioned. The integrity of the department was unquestionable. Well, times have changed and changed drastically. Citizens expect much more from their fire departments and they should receive it. In the economically challenged times we are faced with today, we are expected to accomplish more than ever before.
The first thing you must do as a company officer, if you are to effectively manage your time and utilize the company effectively, is to look at the framework in which your company operates. Ask yourself “Does the company have goals, objectives and action plans?” When you evaluate your answer ask, “Are these goals, objectives and action plans designed for the companies and personnel assigned to my station?” When you answer both questions, then ask the final question. “Do I have goals, objectives and action plans?” Obviously the key word in all three of these questions is PLAN. Without planning, no fire company will ever be cohesive, well-trained, productive unit we all strive for.
Planning is a continuous function that reaches well into the future. Planning creates the Global Positioning System (GPS) road map for the accomplishment of certain goals within a given time frame.

Learn as if you were to live forever: Live as if you were to die tomorrow

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Back in January I posted an article on The CompanyOfficer.com entitled: Your Capabilities and Future Success. It was about the legendary UCLA basketball coach John Wooden. Coach Wooden passed away at the age of 99 on Friday June 4th, but his legacy will extend well beyond. Aside from his extraordinary career accomplishments on the court, he is best known for the simple life lessons he was able to identify with and convey. His “Pyramid of Success”  remains a must-read book for all aspiring or current company or command officers. 

As I was reading the various media articles this morning that defined a career, a lifetime and the man;  a quote stood out that reflects highly on all company and command officers that I considered important enough to share here.

The excerpt goes like this; Even with his staggering accomplishments, he remained humble and gracious. Wooden stated he tried to live by the advice from his father : “Be true to yourself, help others, make each day your masterpiece, make friendship a fine art drink deeply from good books-especially the Bible, build a shelter for a rainy day, give thanks for your blessings and pray for guidance  every day.”

John Wooden also expressed the following that I find compelling. It was a simple statement that has the power of wisdom and insight. “Learn as if you were to live forever: Live as if you were to die tomorrow.”    

Take the time to learn more about Coach Wooden’s Pyramid of Success and look to apply these principles in your current or future positions of responsibility within your organization. The principles and methodologies of the Pyramid of Success have direct relationships and applicability to the Fire Service in numerous areas. Take the time to read his 12 Lessons on Leadership.

Two(2) Must have books for your professional Library by John Wooden include: Wooden On Leadership and John Wooden’s The Pyramid of Success

Check out ESPN’s great posts HERE

The Wizard’s wisdom: “Woodenisms” 

Take the time to look at the information available at a number of various web locations; HERE, HERE , HERE and HERE, HERE and HERE

Are You Prepared to PREVENT a Line of Duty Death?

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MemorialPower is the ability to command or apply force.

Authority is the right to command and expend resources.

A leader is one who can generate effective individual and group action to accomplish agency goals.

The fire service is a dynamic profession that is richly steeped in tradition, noble in deeds and calling. We know the fire service to be constant – yet ever changing in today’s society. We have built this profession upon man and machinery in opposition with an uncontrolled force known as fire. The last fifteen years has shown a shift from traditional fire service missions to encompass a wide scope of service deliveries that is ever expanding. We are challenged daily on the way we do business.
These changes have affected not only the fire service as a whole but also each level
within. The importance of competencies for fire officers in skills, knowledge and training is of the essence in today’s fire service. Fire officer cultural and attitudinal changes are the crucial links that will ultimately determine the future of our business.
Each year the American fire service experiences an average of over 100 line of duty deaths each year. Further we know that the amount of working fires are down approximately 66% of what they were in the mid 1970’s. So what is the score card saying? Why do we continue to know the causes of line of duty deaths and do nothing to change? Summed up it is nothing more than attitudes. We need to change our attitudes. There is no where in the corporate world that you could come in and give an annual report that stated we had a good year, we only lost 100 employees that you would not be escorted out the door before you could get your personal items in a box. Ron Siarnicki of the national Fallen Fire Fighters Foundation (NFFF) made this statement in one of there program. Guess what…HE IS CORRECT! Why do we as leaders in this business continue to allow these issues to occur? Why do we continue to deem it an honor to die in the line of duty? Why are we so resistant to change? We call it tradition! Well as a fire chief and a fire service member I have to say, “GET OVER OLD and BAD TRADITIONS, START A SAFE NEW ONE!” Ok, if I stepped on some toes here, GOOD, they probably needed it. We cannot afford to continue allowing the same mistakes over and over again to occur. At some point we have to start saying it is not acceptable to have injuries and Line of Duty Deaths (LODD). We must change this culture and the time is now and it starts with YOU!
A few years ago I was shuttled to the airport following the New York Chief’s Conference in Lake George, New York. I was able to spend that time talking with a Bulgarian student who was asking many questions about the culture of the fire service. I asked me how many people get hurt or are killed doing this job as he had seen T-Shirts this week about this. I was ashamed to say we kill usually more than 100 firefighters a year. He then asked why. Boy did this hit home! We know why and how firefighters die in the line of duty but what are we doing to prevent them? In 2005we had  eighty seven (87)line of duty deaths. My question is just how many of these could have been prevented? One area that we know we can control the environment and have good chances of not having a line of duty death is training. But in 2005 we had 10 line of duty deaths in training. This equates to 10% of the total line of duty deaths for that year. Secondly responding to and returning from alarms accounted for 26 line of duty deaths or 59%. Deaths in crashes continue to account for a significant portion of the annual fatalities. How many of these could have been prevented? How many were not wearing their seat belts? How many was speed a contributing factor? To answer the last two questions is far too many. This can be corrected with an attitude adjustment.

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Let’s look at how we can reduce these numbers. We need to first address our culture and make attitude changes. These changes need to be at all levels. We can begin this change today without problems by changing the thought process as new firefighters enter the academies across the United States. We can further push with the existing firefighters. We have to hit the dinosaurs hard because they take the new recruits freshly in the field and create dinosaur eggs that then develop into dinosaurs themselves. The year 2009 we saw a reduction in the line of duty deaths to below 100 again. Are we lucky or are we truly focusing on what the issues are. Thus the culture revolves in a vicious cycle. Ok there is the start but what do we do to impact the fire service?
We need to develop and require Comprehensive Health and Wellness Programs. These programs need to include physical conditioning, medical evaluations, and mental conditioning. With more and more firefighters perishing due to heart attacks and strokes (44 in 2005) we need to make sure that we are in the physical condition to do this job. I further think that the statistics are some what skewed. When we see LODDs of fire service personnel 65 years old or older who die after responses who did not engage in suppression activities it is being question as to where or not these individuals would have had a heart attack even if they were not on scene within that 24 hours. How many departments are providing and requiring comprehensive medical evaluations (NFPA 1582) for all of their members? If you are not, you need to look for a way to make this happen. So many times I hear of how certain medical evaluations have found members of the fire service with health issues they never knew existed. These physicals need to be annually. I recently was running a portion of our physical conditioning program which was a job performance physical agility test. I found one of our more experience personnel to be hypertensive (elevated blood pressure). I refused to let him test and sent him for medical evaluation. Guess what…he is alive today and has begun taking on life style changes and has medication to assist in controlling this issue. He had no symptoms of this condition and was at the potential levels for major problems. Simply as your grandmother would say, “an ounce of prevention is worth a pound of cure.”
Further we need to evaluate and support physical conditioning (NFPA 1583). These need to set personal goals as each individual is different, department goals and standards as to show everyone who performs must be able to perform at a set level.

 Lastly, we must have qualitative and quantitative testing of physical conditioning. Not as punishment but as a teaching tool. How many of your members can tell you exactly how long an SCBA will last when they are working at full capacity. As command officers this is important information as we work on scenes and strive to complete accountability of our personnel. More importantly it will keep our personnel safer.
We know this is one of the most stressful jobs anywhere you could travel. So just how well do we condition our folks mentally. Have you ever heard “suck it up it’s your job?” Sitting and talking with some professionals from an FDNY Engine Company they talked about and exhibited significant signs of Critical Incident Stress. This, I am sure, is compounded several times over from the events that affect the lives of these firefighters, but hey lets face facts here. These brothers are hurting and hurting bad. But have we addressed any of this, how about there families? I bet they are hurting too! So what do we do to help this problem? We must provide good Critical Incident Stress (CIS) education and coping techniques not only to the firefighters but also for their families. I know that I have done multiple programs on the east coast about this same issue, addressing firefighters and families together both the firehouse family and our true families all at the table together. This program is titled “Hearts and Sirens” and it explores CIS as it affects both the emergency services working and the family we leave at home when duty calls. My wife tells here heart felt stories of the situations she has had to live through and what helped. Basically we provide education, coping techniques and skills to deal with CIS for families. Let’s face it tough guys, even the hard core folks, struggle with all we face in this job at some point. As they face repetitive issues it becomes cumulative and eventually the levels will build up to the eruption point. This can be prevented and enhance our quality of life with just a little education and swallowing of pride on our part. Face it we are not super human, as much as we wish we were.
Training is the paramount. We must continue to enhance our training in every aspect. This includes going back to the basics. We often see in NIOSH reports where basic and routine components of our job are not performed or are contributing factors to LODD and injuries. So why can’t we do the basics? We have the mentality of hey I been there done that, I don’t need to do that anymore, I have got that down. Ok are you sure? If so show me! If you got it should not be hard or lengthy. Next we need to focus on realism. What are we truly going to face. I deal with the mentality of that wouldn’t happen to us or that’s the big city stuff it’s not going to happen here. Well, last time I checked fire did not discriminate. It does matter who you are or where you are from. Reality check… who would have thought that an aircraft with terrorists on board would crash in rural Pennsylvania. That should prove this point with enough said. We must train hard, train realistically and train often. By doing this we stoke our tool boxes with the right tools for the job.
As we train we as leaders and trainers must make every effort to pull out the stops. We must not accept or condone any type of training environment or attitude that compromises the safety of any firefighter. We must cease pushing the envelope with cowboy tactics that only prove that you can show boat. If this is you I have a message…Your Dangerous and you need to change. We do not need to hurt or kill firefighters to have good quality training. In fact good quality training starts with no injuries and especially no deaths. In research of training line of duty deaths almost every incident could have been prevented.
In closing we must have to courage to say NO and the courage to be safe. It often is not a popular personality folks want to see, but again is it worth dieing for…Most times not! Come on folks, let’s face it, we are not doing everything correct here. We need to change and we need to change NOW!!! Do your self, your firefighters and their families a favor. Help prevent a line of duty death, change the attitudes and culture in your departments and have the courage to be safe! The families at home depend on you to be a leader and an officer. If you are not willing to do as much as possible to help with the change of the culture, do the fire service a favor, RETIRE or QUIT or RESIGN BEING AN OFFICER because you are part of the problem not part of the solution. Help us support the National Fallen Firefighters Foundation and the fire service quest of “EVERYONE GOES HOME”.

10 Leadership Lessons

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USFAA wise person once said, “It’s not life that’s important, but those you meet along the way that make the difference.” Many people have taught me many valuable, unforgettable leadership lessons. Here are ten I’d like to share with you.

 

1. Be Cautious of Labels. Labels you place on people may define your relationship to them and bound their potential. Therefore, be cautious of a leader who callously says, “Hey, he’s just a firefighter.” Likewise, don’t tolerate the O-1, who says, “I can’t do that, I’m just a lieutenant or captain.”

 

2. Everyone Deserves Respect. We often do not respect others and even hang labels on them.  Remember the old adage do unto others as you would have them do unto you.

 

3. Courtesy Makes a Difference. Be courteous to all around you, regardless of rank or position. Fire Department customs, as well as common courtesies, help bond a team. When your daily words to an individual will turn from a perfunctory “hello” to a heartfelt greeting, their demeanor and personality will outwardly be changed.

 

4. Take Time to Know Your People. Life in the fire service is hectic, but that’s no excuse for not knowing the people you work for and with. For years a hero walked among us at the station and we never knew it. Who are the heroes that walk in your midst?

 

5. Anyone Can Be a Hero. Don’t sell your people short, for any one of them may be the hero who rises to the occasion when duty calls. On the other hand, it’s easy to turn to your proven performers when the chips are down, but don’t ignore the rest of the team. Today’s rookie could and should be tomorrow’s superstar.

 

6. Leaders Should Be Humble. Most modern day heroes and some leaders are anything but humble, especially if you calibrate your “hero meter” on today’s athletic fields. End zone celebrations and self-aggrandizement are what we’ve come to expect from sports greats. A real hero will be too busy working to celebrate his past heroics. Leaders would be well-served to do the same.

 

7. Life Won’t Always Hand You What You Think You Deserve. We in the fire service work hard and, dang it, we deserve recognition, right? However, sometimes you just have to persevere, even when accolades don’t come your way. Perhaps you weren’t nominated for officer or firefighter of the year as you thought you should – don’t let that stop you.

 

8. Don’t pursue glory; pursue excellence. No job is beneath a Leader. If a Medal of Honor winner could clean latrines and smile, is there a job beneath your dignity? Think about it.

 

 

9. Pursue Excellence. No matter what task life hands you, do it well. Dr. Martin

Luther King said, “If life makes you a street sweeper, be the best street sweeper you can be.”

 

10. Life is a Leadership Laboratory. All too often we look to some school or certification class to teach us about leadership when, in fact, life is a leadership laboratory. Those you meet every day will teach you enduring lessons if you just take time to stop, look and listen.

Multi-Family / High Rise Structure Fires

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highrise2In multi-story multifamily structures there is a lot more to consider than in single family structures. The population density increases significantly, the size of the structure increases and in high rise operations you have to be concerned with the rapid spread of heat, smoke, toxic gases and fire upward through the structure. The fact that the structural design is significantly different as the size if focused on going vertical verses horizontal.

These structures have a high life hazard at regardless the time of day. This proposes unique problems as occupant evacuation often hampers fire department suppression operations. With this fact being in place it also changes the focus of operations due to the potential need for evacuation or rescue efforts. Many of these building were constructed with fire escapes on the exterior of the building. These are often in disrepair and become involved in fire as the fire has vented out of a window and prevents the use of the exterior fire escape. Many structures have limited internal stairwells. Often these internal stairwells are not secure from the effects of smoke and heat. These prevent for safe evacuation. It is important to also consider the age of the tenants. The elder population that could live in these structures creates a special need for assistance in evacuation or rescue as they are not able to ambulate efficiently enough to travel the potential distances required for evacuating.

These structures require massive amounts of man power to be able to operate. It is recommended that for every position assigned a total of three (3) personnel be committed, one in operations, one in staging and one on deck ready for relief. This alone can make a significant impact on available resources.

Construction features can create a series of fire-control tactical concerns with the stacking of apartments that creates chases that run the entire height of the building. This design feature creates an easy pathway for fire to extend and do so without showing significant signs of fire growth and spread until large quantities of fire exist. This type of feature provides for fast moving fire extension and can compound the loss of life potential.

Larger buildings have design features that bring light and natural ventilation to rooms in the middle of the structure. These light and air shafts pose danger of allowing the fire to extend horizontally across the shaft. This feature allows the fire to sometimes by pass a fire wall or fire stop. This design will also allow fire to extend vertically as the exposures are increased and the ability to extend both via convection and direct flame contact due to lapping out of windows. The design of these windows being directing opposite or directly above each other contributes to the fire extension. One advantage is that there is not roof over these sections which eliminates the mushrooming concept and will slow the spread of fire to the upper floors.

The Rules for Combat Structural Fire Suppression Have Changed: Did anyone Tell You?

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3-29-2009 12-58-50 PMOur buildings have changed; the structural systems of support, the degree of compartmentation, the characteristics of materials and the magnitude of fire loading. The structural anatomy, predictability of building performance under fire conditions, structural integrity and the extreme fire behavior; accelerated growth rate and intensively levels typically encountered in buildings of modern construction during initial and sustained fire suppression have given new meaning to the term combat fire engagement.

The rules for combat structural fire suppression have changed, but we have yet to write the rule book from which the new games plans must be derived. We seek the elusive “Rosetta stone” that aligns and interprets the emerging and traditionalist acumen related to fire stream effectiveness, flow rates, cooling capacity, extreme fire behavior and fire dynamics, compartment fire theory, propagation and cooling capacity and tactical deployment all relate towards defining an engineering approach to firefighting tactics versus the manual, labor-driven tactics of line deployment and rudiment placement of water on a fuel source within the fire compartment (room).

It’s no longer just brute force and sheer physical determination that defines structural fire suppression operations. It begs to suggest that many of today’s incident commanders, company officers and firefighters lack the clarity of understanding and comprehension that correlate to the inherent characteristics of today’s buildings, construction and occupancies and the need for refined engine company operations within the modern building construction setting. We assume that the routiness or successes of our operations and incident responses equates with predictability and diminished risk to our firefighting personnel.

The work of such notable suppression theory pioneers as P. Grimwood, E. Hartin, S. Särdqvist and S. Svennson and the concepts surrounding 3D firefighting, B-SAHF and other emerging research from the NIST and UL are areas that today’s discerning and progressive fire officer and commanders must become well-informed and conversant. The quantitative scientific data and emerging concepts from continuing research and testing such as the NIST’s Wind Drive Fire Studies and UL’s The Structural Stability of Engineered Lumber in Fire Conditions are providing enlightenment on fire development, fuel controlled and ventilation controlled fire development, operational time-duration parameters and degradation and failure mechanisms related to compromise and structural collapse in occupancies.

Our current generation of buildings, construction and occupancies are not as predictable as past conventional construction, therefore risk assessment, strategies and tactics must change to address these new rules of combat structural fire engagement.

  • Building Construction Systems
    • Heritage
      • Pre-1919
    • Legacy
      • 1920-1949
    • Conventional
      • 1950-1979
    • Engineered
      • 1980-2010
    • Hybrid
    • Chameleon

The fundamental compartment that comprised a typical room configuration in terms of area (square footage), volume (height/Width), furnishings (fire load package) and materials of construction (structural anatomy) found within conventional, legacy or heritage construction provided predictability in terms of fire suppression, fire behavior, operational time and survivability (civilian/firefighter). The dramatic changes since the early 1980’s in the evolution of modern building construction and the institutionalization of engineered structural systems (ESS) have created compartment (room) areas in excess 500 SF, volumes that are open and spaciously interconnected to other habitable space, fire load packages that create extreme fire behavior, compromising structural stability in shorter time spans creating decreasing interior operational time and requiring increasing fire flow rates and volume to sustain requisite extinguishment demands.

Commanders and Company Offices need to gain new insights and knowledge related to the modern building occupancy and to modify and adjust operating profiles in order to safe guard companies, personnel and team compositions. Strategies and tactics must be based on occupancy risk not occupancy type and must have the combined adequacy of sufficient staffing, fire flow and nozzle appliances orchestrated in a manner that identifies with the fire profiling, predictability of the occupancy profile and accounts for presumed fire behavior. Today’s engine company operations and fire suppression theory has to progress beyond the pragmatic approaches to fire suppression such as “Big Fire-Big Water principle.

When we look at various buildings and occupancies, past operational experiences; those that were successful, and those that were not, give us experiences that define and determine how we access, react and expect similar structures and occupancies to perform at a given alarm in the future. Naturalistic (or recognition-primed) decision-making forms much of this basis. We predicate certain expectations that fire will travel in a defined (predictable) manner that fire will hold within a room and compartment for a predictable given duration of time; that the fire load and related fire flows required will be appropriate for an expected size and severity of fire encountered within a given building, occupancy, structural system; in addition to having an appropriately trained and skilled staff to perform the requisite evolutions.

Executing tactical plans based upon faulted or inaccurate strategic insights and indicators has proven to be a common apparent cause in numerous case studies, after action reports and LODD reports. Our years of predictable fireground experience have ultimately embedded and clouded our ability to predict, assess, plan and implement incident action plans and ultimately deploy our companies-based upon the predictable performance expected of modern construction and especially those with engineered structural systems.

If you don’t fully understand how a building truly performs or reacts under fire conditions and the variables that can influence its stability and degradation, movement of fire and products of combustion and the resource requirements for fire suppression in terms of staffing, apparatus and required fire flows, then you will be functioning and operating in a reactionary manner, that is no longer acceptable within many of our modern building types, occupancies and structures. This places higher risk to your personnel and lessens the likelihood for effective, efficient and safe operations. You’re just not doing your job effectively and you’re at RISK. These risks can equate into insurmountable operational challenges and could lead to adverse incident outcomes. Someone could get hurt, someone could die, it’s that simple; it’s that obvious.

Considerations for changing fire flow rates, the sizing of hose line and the adequacies for fire flow demand and application rates, staffing needs for safe operations, considerations for defensive positioning and defensive operating postures must be considered, and it warrants repeating again; Reckless-Aggressive firefighting must be redefined in the built environment and associated with goal oriented tactical operations that are defined by risk assessed and analyzed tasks that are executed under battle plans that promote the best in safety practices and survivability within known hostile structural fire environments- with determined, effective and proactive firefighting

  • Doctrine of Combat Fire Engagement
    • Predictive Strategic Process
    • Tactical Deployment Model
    • Dynamic Tactical Deployment
    • Performance Indicators and Street Aides
      • Fire Dynamics
      • Resistance
      • Resilience
      • Structural Systems
      • Occupancy Hazard Profiles

The traditional attitudes and beliefs of equating aggressive firefighting operations in all occupancy types coupled with the correlating, established and pragmatic operational strategies and tactics must not only be questioned, they need to be adjusted and modified; risk assessment, risk-benefit analysis, safety and survivability profiling, operational value and firefighter injury and LODD reduction must be further institutionalized to become a recognized part of modern firefighting operations.

Aggressive firefighting must be redefined and aligned to the built environment and associated with goal oriented tactical operations that are defined by risk assessed and analyzed tasks that are executed under battle plans that promote the best in safety practices and survivability within known hostile structural fire environments.

Our current generation of buildings, construction and occupancies are not as predictable as past conventional or legacy construction and occupancies;

  • Risk assessment, strategies and tactics must change to address these new rules of structural fire engagement.
  • You need to gain the knowledge and insights and to change and adjust your operating profile in order to safe guard your companies, personnel and team compositions.
  • Again strategic firefighting operations; Strategies and tactics must be based on occupancy risk not occupancy type.

The following are quotes from Fire Chief Anthony Aiellos (ret) Hackensack (NJ) Fire Department, Fire Chief during the Hackensack Ford Fire, July, 1988…

“If you don’t fully understand how a building truly performs or reacts under fire conditions and the variables that can influence its stability and degradation, movement of fire and products of combustion and the resource requirements for fire suppression in terms of staffing, apparatus and required fire flows, then you will be functioning and operating in a reactionary manner. This places higher risk to your personnel and lessens the likelihood for effective, efficient and safe operations. You’re just not doing your job effectively and you’re at RISK. These risks can equate into insurmountable operational challenges and could lead to adverse incident outcomes”.

As a Company or Command Officer, how have your skill sets as well as your attitudes towards combat fire suppression operations have changed. Are you still thinking in terms of “old school” tactics and operations? (Think carefully before you answer….because there’s more to this reply than you think). I’ve asked this question before: “What do you truly know about building construction, fire dynamics and risk profiling?” Have you spent the time to become knowledgeable on rapid changes that have evolved within the building construction industry? Have you taken a good look around your district? If you haven’t, maybe It’s time…remember you have a company or a contingent of companies that are counting on you to make the right call at that next structural fire incident.

CFSI Webinar Series Making the Right Decisions

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Upcoming CFSI Webinar: Making the Right Decisions

CFSI Webinar Series  Making the Right DecisionsDATE: March 31, 2010

TIME: 2:00 – 2:45PM EST

LOCATION: Your personal computer!  FEATURING: Chief Billy Goldfeder

RSVP: Email malderfer@cfsi.org by 3/30/2010

Moderated by Congressional Fire Services Institue (CFSI) Executive Director Bill Webb,, the program will feature Chief Billy Goldfeder, nationally respected and recognized for his leadership in the area of firefighter health and safety. A prolific writer and dynamic speaker, Chief Goldfeder will focus his presentation on the theme “Making the Right Decisions,” which is the theme of the 22nd Annual National Fire and Emergency Services Dinner and Seminars. Chief Goldfeder and Bill Webb will discuss how the right decisions made in the fire house and in Congress can make the fire service a safer profession.
 
To register for this webinar please email malderfer@cfsi.org by close-of-business March 30, 2010.

Established in 1989 as a nonprofit, nonpartisan policy institute, CFSI is designed to educate members of Congress about the needs and challenges of our nation’s fire and emergency services so that the federal government provides the types of training and funding needed by our first responders. 

For CFSI, success is built around education. In an effort to better educate Congress about the needs of the fire service, and to keep the fire service informed on activities in our nation’s capital, we are proud to launch the CFSI Webinar Series. Each month CFSI will host a webinar featuring members of Congress, Congressional staff, federal officials, or fire service leaders discussing the pertinent national issues affecting the fire and emergency services.

 

Company Officers are Instructors and True Leaders

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DSC00396As we embark deep into the millennium and a new decade, changes are sure to occur. The fire service will surely see many of these changes. The place that we need to make changes initially is within ourselves as officers. We must be prepared to meet these new challenges and a new decade with a set of fully charged batteries. The task of change is extremely hard, as we are often times nostalgic. However, we must strive to reach new levels in service through education and training. The first taste of leadership in recruit academies is seen by trainees through the instructors and officers they have. As a young officer one of my mentors told me this little secret, “A true instructor is a leader of the future”. With that I had to ask how? My answer was, “you shape the minds and careers of many firefighters through education. By doing so you are leading the fire service of tomorrow.” It was not until much later that I could truly understood what this great leader was talking about. I have found it to be true that you lead tomorrow’s firefighters through instruction today.

An officer / instructor profile needs to encompass several areas to be able to meet these challenges and changes that we will face. First, we must find new motivation. Motivation that exceeds all levels previous. We must bring newfound excitement to the instructional programs we deliver. The excitement level that comes with the officer carries over and motivates the student to the same level or higher. We as instructors must enter the education setting that instruction is to take place with a true teaching attitude not one of just doing the minimum. Officers need to develop the right attitude about instructing. Attitude starts with evaluating whether you are meeting the mission statement of the fire service and your department through the training that you are performing. Secondly, you must evaluate whether your training is realistic. That is, realistic for your operations and equipment. Higher levels of training are great and have their place, but are we meeting the needs of the departments we serve. If not, we need to reevaluate what and how we are teaching. We must find new ways to deliver quality training in a society where budgets are being slashed to below acceptable levels. This will require you as the officer / instructor to be innovative if you are faced with a substandard budget. There are many resources that are available to a department and an officer if we just look for and cease the opportunities that are available. One opportunity that is not utilized by the fire service to the level that it could be is the National Fire Academy and the Learning Resource Center located there. The quality of education provided by the Fire Academy provides for one of the ultimate learning experiences you could encounter. Finally is your training current or out dated. I know that this is a big argument in every department. “We have done it this way for 30 years”, that is well and good. However, is there a more current, more progressive or better way?

The officer / instructor for this millennium is a three-part process that starts with the instructor as I have shown above. It does have two other key components, such as leaders and students. Leaders must take a more proactive role rather than the typical reactive role. Change is easier when affected from the top down rather than from the bottom up. As a leader of a department you must ask yourself several questions; Are we prepared for the changes of tomorrow? Are we currently meeting our training needs? Are we ready for what we are destined to face in the near future? Are we, as a group, willing to change to meet these new demands?

These are some key questions that not only leaders must ask of themselves, but each department and its members must also do this. Remember talk is cheap and your actions will speak louder than words. These actions may be the spark that starts or revitalizes motivation in the organization.

The students also play an interracial part in the training process. A student today must recognize that changes are imminent and concur. This starts with the willingness of a student to be motivated to new levels by their officers, their peers and by themselves. Motivation is the starting point for change. This motivation should bring new or revived energy. This new energy should be focused towards learning new ideas, concepts and techniques. This will require the student to explore new realms of the fire service and the knowledge that is directly associated. Exploration often times means traveling to different areas of the state, region or nation to find new information and ideas. Large symposiums and conferences like FDIC,
FIREHOUSE Expo and others are excellent examples of this travel where you can meet and learn from individuals worldwide. Travel can occur and you never leave the station. When fire journals arrive, do more than just look at the pictures. The availability of information on the World Wide Web is only a simple search away. Read and study how different departments handle responses and situations. Read the articles for more than just leisure reading. Once in these setting you must be willing as a student to explore new ideas. We often forget as instructors that we are also students. Each time you teach, you should be learning. All of these concepts are important, but without discipline to recognize and participate, change will not occur.

As officer / instructors you have an obligation to provide quality education. The future of the fire service depends on the utilization of our talents as educators. You see, the attributes of good instructors coincide very closely with good leaders. Company officers are the true leaders of the fire service.

Knowledge is power, share it!

Credentialing and Qualifications Resources

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National_Fire_AcademyThe recent insights related to fire officer credentialing and qualifications gave way to some questions posed on resources, opportunities and guidance. In both the posting and the links there are a number of avenues for further research and exploration. With obvious reason start by looking at the offerings and requirements established within your home state fire training system. If an officer or chief within your own organization can’t provide you with the desired information contact a larger fire department or agency that may be within the region.

Here’s a (non-inclusive) list of resources and links that should support your quest for additional information on fire officer credentialing, qualifications and training and the related elements within this broad based area;

• Fire and Emergency Services Higher Education (FESHE) Program, HERE
• Interoperability for Professional Development: The National Professional Development Model and Matrix, HERE
• FESHE Program/Professional Development Committees and Business Model, HERE
• NFA, Executive Fire Officer Program, HERE
• National Fire Academy-NFA, HERE
• NFA Online courses, HERE
• Emergency Management Institute-EMI, HERE
• International Society of Fire Service Instructors-ISFSI, HERE
• ProBoard Fire Service Professional Qualifications System, HERE
• ProBoard Accredited Agencies, HERE
• The International Fire Service Accreditation Congress (IFSAC), HERE
• National Fire Protection Association-NFPA, Codes and Standards, HERE
• IFSTA, e-Learning Programs, HERE
• FEMA’s Independent Study Program offers courses, HERE
• Commission on Professional Credentialing (CPC) HERE
• The Chief Fire Officer (CFO) Designation Program HERE
• The Chief Medical Officer (CMO) Designation Program, HERE
• The Fire Officer (FO) Designation Program, HERE
• Society of Fire Protection Engineers-SFPE, HERE
• Certified Emergency Manager. HERE
• Institution of Fire Engineers, HERE
• Institution of Fire Engineers USA Branch, HERE

Officer Credentialing and Qualifications

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1-18-2009 2-13-42 PMIt’s no longer acceptable to be functioning and performing in a rank and position of responsibility without the necessary knowledge, skills and abilities (KSA) in order to execute those duties in an effective, efficient and compliant manner aligned with your department’s policies, procedures and standards. The aspect of officer Credentialing and Qualifications isn’t anything new. The NFPA Professional Fire Officer Qualifications standard has been around since 1976, as have a variety of Pro Board, IFSAC and State approved training programs that lead to certification, credentialing and have a sequential qualifications track.

Origin and Development of NFPA 1021 In 1971, the Joint Council of National Fire Service Organizations (JCNFSO) created the National Professional Qualifications Board (NPQB) for the fire service to facilitate the development of nationally applicable performance standards for uniformed fire service personnel. On December 14, 1972, the Board established four technical committees to develop those standards using the National Fire Protection Association (NFPA) standards-making system. The initial committees addressed the following career areas:

  • Fire Fighter,
  • Fire Officer,
  • Fire Service Instructor, and
  • Fire Inspector and Investigator

 The first edition of NFPA 1021 was published in July 1976.

The original concept of the professional qualification standards was to develop an interrelated set of performance standards specifically for the fire service. The various levels of achievement in the standards were to build on each other within a strictly defined career ladder. In the late 1980s, revisions of the standards recognized that the documents should stand on their own merit in terms of job performance requirements for a given field. Accordingly, the strict career ladder concept was abandoned, except for the progression from fire fighter to fire officer. The later revisions, therefore, facilitated the use of the documents by other than the uniformed fire services.

The 1992 edition of NFPA 1021 reduced the number of levels of progression in the standard to four. In the 1997 edition, NFPA 1021 was converted to the job performance requirement (JPR) format to be consistent with the other standards in the Professional Qualifications Project.

The intent was to develop clear and concise job performance requirements that can be used to determine that an individual, when measured to the standard, possesses the skills and knowledge to perform as a fire officer. These job performance requirements can be used in any fire department in any city, town, or private organization throughout North America. (Excerpt from the NFPA 1021 Standard preamble, Copyright © 2008 National Fire Protection Association®. All Rights Reserved.) To order a complete version of the NFPA 1021 standard go HERE.

The scope and purpose of the NFPA 1021 standard is to identify the minimum job performance requirements necessary to perform the duties of a Fire Officer and specifically identifies four levels of progression— Fire Officer I, Fire Officer II, Fire Officer III, and Fire Officer IV. The intent of the standard is to define progressive levels of performance required at the various levels of officer responsibility. The authority having jurisdiction (AHJ) has the option to combine or group the levels to meet its local needs and to use them in the development of job descriptions and specifying promotional standards. The NFPA 1021 standard does not restrict any jurisdiction from exceeding the minimum requirements defined by the standard.

In most progressive organizations there is a formal and defined process whereby a firefighter transitions and becomes a fire officer. The general practice consists of time in grade, examination, oral and sometimes practical examinations, followed by a list ranking and then appointment. Some organizations utilize an appointment process based upon wide latitude of criteria and still others utilize a popular voting process. There are stringent civil service requirements and protocols that define the qualification, ranking, selection and appointment process in career organizations. There are numerous variations on these themes that take into account a variety of local or regional commonalities, and elements that define the process and procedure in becoming a fire officer. It’s safe to say that the vast majority of volunteer organizations utilize some form of membership voting process or an appointment process often with little to minimal prerequisites. 

This form of promotion has varied measures of liability and risk for those individuals who attain leadership roles and responsibilities as company or command officers with nothing more than a few “basic” training courses, a few years of experience and a following. The lack of creditable and measurable knowledge, skills and abilities that align with nationally recognized processes and standards in this day and age is questionable at best, and may border on the edge of negligence. A candidate or appointee who assumes the role of a company or command officer or raises through the ranks without any balance of credentials and qualifications in so doing, has the potential to practice with a degree of assumed risk. 

The volunteer fire service has traditionally been recognized as being seriously challenged when it comes to officer credentialing and qualifications for a variety of reasons. The inability to follow or complete the rigors, burdens and demands associated with traditional and conventional credentials and qualifications programs leaves many officer candidates or appointees with little in the way of quantifiable and documented training and education.

An innovative process was developed and implemented in 2009 in Onondaga County (NY) that was designed to bridge the gap between conventional State and/or national certification, credentialing and qualifications processes and officer requirements that prevailed at the local department level; providing a structured and recognized methodology and basis that would allow knowledge, skills and abilities to be attained and documented within the officer ranks.

Based upon selective NFPA 1021 standard criteria that formed that basis and provided a recognized structure and methodology, a Voluntary Fire Officer Qualification Based Credentialing program was established to meet the needs of the volunteer fire service sector.

The Onondaga County Executive’s Fire Advisory Board recognized the need to address today’s challenges for fire officer development. The goal of the Voluntary Fire Officer Qualification Based Credentialing Program is to assist individuals and organizations in improving safety, health and operational efficiencies. This program provides a “map” to guide individuals and organizations towards leadership training and an opportunity for advancement in the fire service.

The County Fire Advisory Board recognized New York State legislative “home rule” that essentially allows each organization to determine the acceptable criteria for training, skills and competencies for fire officers within its organization. The Voluntary Fire Officer Qualification Based Credentialing Program offers one method to achieve fire officer development based on generally accepted standards and practices.

Program Overview Inconsistencies in training levels, skills and operational proficiencies existed in the county’s emergency services organizations related to fire officer qualifications. The Onondaga County Fire Advisory Board recommended the implementation of a voluntary fire officer qualification based credentialing program that may increase the opportunities for safe and successful emergency operations. The purpose of the voluntary credentialing program is to provide a sequential template of training, education and knowledge steps for supervisory and management levels within the organization structure of an agency. Enhanced personnel safety and operational effectiveness may be achieved, contributing towards operational excellence and risk reduction measures. Furthermore to enhance individual responsibility, empower leadership, provide technical skill uniformity and operational integrity.

Objectives

1. Provide Onondaga County Emergency Service personnel with a disciplined and uniform approach to learning, skill and knowledge, aligned with New York State and national standards and recommendations.

2. Provide a career path to achieve proficiency and skill development to meet the demands of officer positions and ranks commensurate with roles and responsibilities.

3. Provide a systematic approach towards officer development and growth that is based upon recognized curriculum and subject areas.

4. Promote voluntary compliance to achieve regional uniformity, consistency and standardization of fire officer training.

 

Voluntary Fire Officer Qualification Based Credentialing Program

The recommendations promulgated by the Voluntary Fire Officer Qualifications based Credentialing Matrix are based upon the following subject and topical areas;

The Voluntary Fire Officer Qualifications program allows for maximum flexibility, allows for awarding of equivalencies in nearly all subject area categories and promotes the implementation of grandfathering exiting agency personnel based upon documentation of past training, education and structured training drill opportunities.

The purpose of this program is to provide a means to document training, skills and proficiencies aligned with standard rank and position responsibilities. This would allow an agency to determine the method for phased implementation of the elements of this program. The intent of the Voluntary Fire Officer Qualifications Credentialing Matrix is to provide a sequential model for training, education and skill set development that provides uniformity to achieve increasing proficiencies that align with advancements in rank and responsibilities. ( It is not the intent to replace traditional certification paths and processes)

Credentialing Subject Areas

There are seventeen (17) subject areas that comprise the Credentialing Matrix (based upon NFPA 1021);

1. Command Management

2. Supervision & Management

3. Reporting & Planning

4. ICS Tabletops and Simulations

5. Strategy and Tactics

6. Building Construction

7. Multiple Company Operations

8. Hazardous Materials

9. Fire Behavior & Arson Awareness

10.Suppression Systems

11. FAST & RIT

12.Incident Safety

13.Live Fire Training

14.Fire Instruction & Training Methodologies

15.Special Operations

16.WMD and Homeland Security

17.Disaster Operations

Furthermore, The Voluntary Fire Officer Qualifications Credentialing Matrix identifies suggested prerequisites for entry level into the first line supervisory rank.

Training hours assigned to each subject area for each rank and position.

Training hours in each area can be achieved through any combination of methods that include but are not limited to;

  • Department Training Drills
  • Local, regional and state courses and program
  • Documented Life experiences applicable to the subject areas
  • Training Seminars
  • On-line training programs such at the NFA, EMI and ODP program
  • NYS OFPC programs and course offering
  • National Fire Academy/ EMI On-line programs
  • Community College or other Public Safety Institute programs
  • Conference and Training Program offerings
  • Web based seminar and POD Casts
  • Trade and professional training offerings
  • Documented lecture programs
  • Open Fire Academy (OFA) On-Line
  • Computer Based Training (CBT) & educational offerings

 For a complete program overview and a view of The Voluntary Fire Officer Qualifications Credentialing Matrix go to the county web site HERE to download the program. Program  Questions or to request a copy of the program by email to commandsafety@gmail.com  or Buildingsonfire@gmail.com

What ever path you select; traditional certification, degree program or hybrid, ensure you choose one and work towards achieving credentialing and qualifications commensurate with your rank, roles and responsibilities. You own it to yourself, the firefighters you supervise and the community and  citizens you protect.

Shiners, Whiners and Recliners

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     I have heard a lot of Picture3analogies over my career about the fire service like “You can peal one fire department name off the wall and replace it with another one and it would be the same” and “it is the same circus but with different clowns”. The more I hear this type of talk the more I have come to realize that we got some really big issues at hand that need immediate attention. I have witnessed many events and issues over the years and recently listened to a guest speaker at church talk about recent situations he was in and how his staff reacted. The first thought that came to mind was the fire service. I know that many folks are going to say here is a negative attitude about to come out. Well it just might be but it is reality and we have to face that it is what it is! We have three types of folks in the fire service: Shiners, Whiners and Recliners. So which do you fall into? Let’s take a look at all three and see what we can do to identify their characteristics.
      This group known as the shiners in the fire service is the backbone of keeping the fire service moving and getting the work accomplished. These individuals work tirelessly in efforts to make the fire service more professional, safer ad better educated. They work to improve the safety of the community and give of themselves wholly. So why do Shiners get criticized so much. I recently had a department’s Deputy Chief tell me, “the more we do, the more they are going to expect and that will keep us having to do more, we need to coast for a while. We need to slow some of these folks down so we are not expected to do as much.”
     The “Shiners” are self motivated and they are always looking to make the system better. They are team players and truly care about the fire service. This group of personnel is usually only a hand full in your department. This is not always the case as I have witnessed departments that the majority of the personnel were shiners.
      Shiners are driven to find better ways to do their jobs. Even though a firefighter may have pried open a door on a search and rescue assignment, he may spend his time off thinking of a better or faster way of accomplishing the same task. That firefighter may spend time at construction sites or outside training to find out what works and what doesn’t. The whiners would complain that they had to work too hard, they didn’t have enough help, didn’t have the newest piece of equipment and not enough training. However if they had all they were complaining about it would be something else. These individuals are never satisfied and they try to bring everyone else down to be in their misery. The recliners would do just that, they would be hanging back doing nothing and telling everyone just how much they have done.
     Time and success are very important to the shiner. Shiners are never content with the status quo and tend to be highly organized. To the average person, a shiner’s desire to have things in such an orderly fashion and in control could be considered “obsessive-compulsive.” Shiners also tend to be easily bored, which makes them more inclined to find trouble or become productive. Shiners are always trying new ideas, techniques and looking for a better way. Not embracing mediocrity, they believe if it is not broke lets break it, let’s find a better way.
     Whiners would do just that whine that they are always tied up and they are too busy. They have a tendency to always be complaining and not working. The down grade new ideas and believe status quo is good. It has worked for the last twenty years so why do we need to go changing. The whiners like being bored; it gives them something to whine about.
     The recliners believe success is measured in how much time they can be reclined in the lazy boys resting. Recently I have heard firefighters and officers with the mentality that we are here to run calls and fight fires not all this other busy work crap. The public demands us to be in the stations so they know we are ready to respond. Well from the typical position of feet propped up and head laid back position that is what they see. Unfortunately they never make it out of the station to see that the public and the job demands more.
     Shiners, whiners and recliners, all firefighters don’t tend to be loners; they seek out group activities on the job and off the job. It has been said that birds of a feather flock together. Firefighters work and live in a group environment. From their very first day walking into a fire station, recruits learn that the fire service functions in a team environment. Firefighters train in groups, work in groups, live in groups and eat in groups. This close interaction favors people who are trusting, cooperative, dependable and determined. Because firefighters share so much of their lives with each other, they generally will build team values, foster increased team cohesion, and identify each member’s strength and weakness.
      However, some firefighter personality traits may conflict with the team environment. The fire service is generally looking for people who are assertive, upbeat and talkative. Each of these traits can be of benefit to the group, but they also can be a liability to the team. So the shiners are carrying the recliners why the whiners are complaining about the entire situation.
       In an interesting look at how firefighters work together, a study on work injury frequency and duration found that when firefighters cooperated in groups, injury rates were lower than when firefighters didn’t interact with each other. Firefighters who are reluctant to interact with other firefighters may in fact be reluctant to ask for help when they’re in trouble, possibly leaving them at risk of injury. So we can see that the shiners who most likely are always training and learning are our lowest risk to injuries. The whiners are complaining about something and most likely get out of doing it to speed the operation up and the recliners, well they are the ones who end up injured since they have not trained or worked much with the other groups. Heck it is tough getting up out of the recliner and doing something.
      During my 29 years in the fire service, seldom have I witnessed a shiner give up on a task. Shiners will work at all cost to complete a task or assignment, sometimes placing them self at risk for the betterment of the task. A whiner may complete a task but it usually takes double the time as they have to complain about it for one length and then after realizing they are being forced to do the work get it accomplished…whining the entire time about it. The recliners well it may or may not get done and most times it is the shiners who pick up their slack and get it completed for them.
     Failure isn’t in the Shiner’s vocabulary, so when Shiners are faced with a failed mission, they tend to take it very personally. Some administrators may think that a mission was a success without realizing that the shiner may have viewed the mission in a different light. Sometimes the fire chief’s viewpoint and the shiner’s viewpoint aren’t the same, resulting in conflict. The whiner’s failure is in the forefront of their vocabulary as they will be quick to tell you that this will not work and embrace failure. They then blame it on someone else saying that it was stupid to begin with and they knew it would not work from the start. The recliner’s view on this is well…if we sit around long enough someone else will do it or it will go away and we won’t have to deal with it. Problem is…they are correct, a shiner will pick it up of the mission dies due to lack of interest.
      Firefighting isn’t just a job to the shiner; it’s who they are. Shiners strongly identify with the job, as evidenced by the off-duty clothing, homes and vehicles of many. They’re highly dedicated people who love nothing better than a bigger and better challenge. On the flip side, a shiner who loses his or her job because of layoffs, early retirement, disability retirement or regular retirement will lose this identity, which can be personally devastating. Whiners do what they do best they whine but they are in the same boat here as the shiners if they would lose his or her job because of layoffs, early retirement, disability retirement or regular retirement will lose this identity, which can be personally devastating. Why because they like the sense of belonging to have something to whine about. They have to start all over again in some cases. Most whiners are whiners in all aspects of their life so they will transition easier than the shiner. Recliners will embrace this because they get to do more of what they like.
     Another common denominator in many shiners’ personalities is the burning desire to help people. Shiners enjoy helping out people in need. Firefighters are people who will place their own lives in jeopardy in order to save a life. They enter the fire service knowing that the fire service is a high-risk occupation and that they will place their own lives on the line for others. The whiners hold the same desire at a lesser level but like the fact they get to whine about having to do something. The recliners got into this because of the ability to hang out, do nothing and be involved. Shiners in their off-duty time have a tendency for volunteering with local civic groups or raise money for Muscular Dystrophy Association in an effort to help others. You rarely see a whiner or recliner involved in an event like this unless there is something in it for them personally.
     Well what I have described is the shiners, whiners and recliners theory. I know that this is a different piece under leadership, not politically correct and made a bunch of folks mad, but it has value. The value is these are the types of people you are forced to manage and deal with on a daily basis. My advice is to keep the shiners motivated, give the whiners plenty to whine about and the recliners move them to the busiest station where they can’t recline or just get rid of them, they are dead weight.

What do you know about Building Construction?

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BKFFSWhat do you know about Building Construction?
Regardless of your rank or time in your organization or company; what do YOU know about building construction? It’s a loaded question to say the least, since the characteristic replies run the gamete of what one thinks they know versus what they actually know. I had the opportunity to lecture in different regions around the country over the past four weeks doing a series of programs on building construction, command risk management and firefighter safety. I say this to frame into context the following. When discussing strategic and tactical operational issues related to combat structural fire operations in the built environment, the majority of personnel, when asked “what type of formal training or instruction have they received in the areas of building construction?”; the majority of replies was typical- NONE, or in varied instanced; a seminar, maybe a weekend field class, or what they received in recruit school. There were some who indicated they had completed a college level course or some more comprehensive single course delivery.

At the minimum, as a company or command officer you must have a soild and fundamental understanding of building construction in order for you to safely and effectively do your job. It’s that simple, it’s that clear, it’s that important.

This common theme is distressing on a number of levels. First and foremost, do you think that, we as firefighters when tasked with the distinctive job of fighting fires in buildings and occupancies; that we should know intimately how a building is constructed, it’s materials and methods of construction, what systems and assemblies hold it in place. How fire loading, dynamics, behavior, intensity and travel and will affect a structure in terms of impingement, propagation, compromise, integrity and collapse. A solid and well versed knowledge base on building construction is an essential and fundamental element in all operational assignments at fires involving a structure and occupancy. Do you think it is anything less?

Knowledge and proficiencies related to building construction are formulative to all strategic, tactical and task level assignments. Without understanding the building-occupancy relationships and integrating; construction, occupancies, fire dynamics and fire behavior, risk, analysis, the art and science of firefighting, safety conscious work environment concepts and effective and well-informed incident command management, company level supervision and task level competencies; You are derelict and negligent and “not “everyone may be going home”.

Take a look at local, regional or national level training offerings and opportunities. Check out on-line offerings and select from the many seminar programs being offered related to building construction, risk management , structural systems, fire dynamics and fire behavior that integrate construction , strategies, tactics, safety, and operational relevant to today’s fireground risks and operational parameters.

Remember, Building Knowledge = Firefighter Safety.

Understanding Buildings, Performance & Fire Operations-Random Thoughts

• There is an acute corollary of technical knowledge and inter reliance on occupancies, construction, strategy, tactics, risk, safety, physics, engineering and fire suppression theory…FACT!

• There are Fundamental Domains that can be applied

• The Rules of Combat Structural Firefighting have changed; Didn’t anyone tell you?

• What about; Structures, Occupancy Types, Construction, Systems, Materials, Size, Height, Dimensions, Volumes, Vintage, Square footage, Resistance, Combustibility, Fire Loadings, Hazards, Occupancy Loads, Compartments, Barriers, Defenses, Protective’s, Inherent, Style, Design, Features, Appearance, Form, Façade, Deceptions, Assumptions, Distance, Proximity, Exposure, Access, Restrictive, Limiting, Vulnerable, Risk, Value, Operations and Safety. What do these mean to you?

• Do you equate the true limitations of time related to occupancy, structure and fire dynamics and fire load? Or is it just stretching the line and getting in…?

• Do you truly integrate occupancy risk with operational deployment and task assignments?

• Does your Incident action plan (IAP) reflect dynamic risk assessment related to the structure and occupancy?

• Modern building construction is no longer predicable; Do you an appreciation of what impact this has on your strategic or tactical operations?

• Command & company officer technical knowledge may be diminished or deficient in the areas of building construction; Does your organization have gaps in this area? If so, what can you do to close those gaps and reduce the risk?

• Technological Advancements in construction and materials have exceeded conventional fire suppression practices, yet we still advocate, train and practice antiquated firefighting principles.

• Some fire suppression tactics are faulted or inappropriate, requiring innovative models and methods.

• Fire Dynamics and Fire Behavior is not considered during fireground size-up and assessment

Risk Management related to building structure and occupancy is either not practiced or willfully ignored during most incident operations

• Nothing is going to happen to me (us); “we’ve been fighting fires the same way for the past thirty years and we’ve done OK. We don’t need any of this stuff”. Sound familiar; what do you think?

Some additonal insights; HERE, HERE, HERE, HERE and HERE

360 DEGREES OF SEPARATION

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2-21-2009 8-21-40 AMThe fireground often has competing or conflicting incident priorities, demands or distractions before a complete appreciation of all mission critical or essentialinformation and data has been obtained. The effective assessment of the incident scene is much more than the three-sided size-up methodology of past fireground practices. In fact the term size-up doesn’t align with the newest directions in firefighter safety and incident command management.

The 360 degree assessment has become the generally accepted standard from which risk assessment is performed and incident action plans derived. The fact that many LODD case studies and reports repeatedly indicate the lack of an effective 360 degree assessment of the incident scene where structural fire engagement is being initiated was a contributing factor or may have contributed to a different incident outcome. Think about the effectiveness and value that the 360 ◦ Degree assessment brings to the development of an effective and valid incident action plan and the tactics that are driven by those identified and assumed assessment indicators. The question is: Are you conducting a 360 upon arrival, and if not WHY?

Seeing Clearly: Cleaning your “Glasses”

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1110817724023_2Commanders and Company Offices need to gain new insights and knowledge related to the modern building occupancy and to modify and adjust operating profiles in order to safe guard companies, personnel and team compositions. Strategies and tactics must be based on occupancy risk not occupancy type and must have the combined adequacy of sufficient staffing, fire flow and nozzle appliances orchestrated in a manner that identifies with the fire profiling, predictability of the occupancy profile and accounts for presumed fire behavior. Today’s engine company operations and fire suppression theory has to progress beyond the pragmatic approaches to fire suppression such as “Big Fire-Big Water principle.

When we look at various buildings and occupancies, past operational experiences; those that were successful, and those that were not, give us experiences that define and determine how we access, react and expect similar structures and occupancies to perform at a given alarm in the future. Naturalistic (or recognition-primed) decision-making forms much of this basis. We predicate certain expectations that fire will travel in a defined (predictable) manner that fire will hold within a room and compartment for a predictable given duration of time; that the fire load and related fire flows required will be appropriate for an expected size and severity of fire encountered within a given building, occupancy, structural system; in addition to having an appropriately trained and skilled staff to perform the requisite evolutions.

Executing tactical plans based upon faulted or inaccurate strategic insights and indicators has proven to be a common apparent cause in numerous case studies, after action reports and LODD reports. Our years of predictable fireground experience have at times clouded our ability to predict, assess, plan and implement incident action plans and ultimately deploy our companies-based upon the predictable performance expected of modern construction and especially those with engineered structural systems.

Today’s incident scene and structural fires are unlike those in past decades and will continue to challenge us operationally when confronted with structural fire engagement and combat operations. Operationally, we need to be doing the right thing, for the right reason in the right place to increase our safety and incident survivability.

The built-environments that form and shape our response districts and communities pose unique challenges to the day-to-day responses of fire departments and their subsequent operations during combat structural fire engagement. With the variety of occupancies and building characteristics present, there are definable degrees of risk potential with recognizable strategic and tactical measures that must be taken.

Although each occupancy type presents variables that dictate how a particular incident is handled, most company operations evolve from basic strategic and tactical principles rooted in past performance and operations at similar structures. This basis is based upon Predictability of Performance.

• Modern building construction is no longer predicable, But has defining predictability when taken in the context of structural compromise, integrity and inherent collapse
• Command & company officer technical knowledge may be diminished or deficient in the areas of building construction, fire dynamics and developing fire suppression therory for extreme fire behavior
• Technological Advancements in construction and materials have exceeded conventional fire suppression practices and mehtodologies
• Some fire suppression tactics are faulted or inappropriate, requiring innovative models and methods.
• Fire Dynamics and Fire Behavior is not considered during fireground size-up and assessment
• Risk Management is either not practiced or willfully ignored during most incident operations
• Some departments or officers show and indifference to safety and risk management
• Command & Company Officer dereliction
• Nothing is going to happen to me (us)

Four Competencies of Leadership

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07Being a leader does not mean you have to be the Chief Brunacini in your fire department. In fact trying to be some type of leader you are not can get you into deep trouble. It is important to develop your own styles and type. In the 1980’s Dr. Warren Bennis of the University of California conducted a 5 year research study that look specifically at various styles of effective leaders. It is interesting to see that the results found that although each leader had his or her distinctive leadership style, they all shared four leadership competencies. These have been identified as the keys to successful leadership and Dr. Bennis identified them as: Management of Attention, Management of meaning, Management of Trust, Management of Self.
Management of Attention – This component is described as the ability to draw others to themselves through an intense focus of attention. Individuals who possess this ability have routinely been able to get others to enroll in their own visions. This has even been to the point that they have adopted the vision as their own. Leaders always keep their intentions in clear evidence.
Management of Meaning – This is the ability to communicate visions, dreams, and ideas effectively to others. These leaders do more than use words they use their entire person to communicate this message. These leaders know talk is cheap and that actions and appearances are the effective ways to communicate.
Management of Trust – This is an essential aspect of leadership. This section is about constancy and focus. I am sure you have heard individuals say “you know where they are coming from and what they stand for”. If you want to be a successful leader, your people have to trust you in order to follow you. They want a leader they can count on, even if they disagree with them rather than one they agree with but changes position constantly.
Management of Self – This is the ability to know one’s own skills and limitations and to get the most out of them. If you don’t have this trait you can do more harm than good. Leaders concentrate on positive goals and do not focus on risks. Here you must reject the idea of failure. Here you need to be able to display total confidence and not worry about mistakes.
     These leadership skills can be learned and used as company officers. Leadership, more than anything else, is a role the Company Officer must effectively fill. Often what we are seeing in today’s society is the “GAP”. That GAP is that the company officer is failing to assume this role and it is critical in the operations and safety of today’s fire service.

Leadership Suicide; “Failure to Focus on the Future”

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SC

Leadership Suicide; “Failure to Focus on the Future”

I hear this phrase from fire officers across the United States, “You just can’t find good people today. They just aren’t like we were at their age.” So what does this mean? Some may say that the future isn’t too bright looking at the current generation. Others may say, “What is wrong with us?” I say if you asked the officers who trained us,  they said the same thing about us, “You just can’t find good people today. They just aren’t like we were at their age.” So is the fire service really that bad now? I say no, we aren’t that bad but we could always improve what we are doing and I believe succession training is the key. Teach others from our mistakes and victories.

A successful leader must have a well defined vision of where the organization is going. Often times you can measure vision as it is in direct proportion to accomplishment. As we begin to develop the future generation of fire service personnel we must navigate that road with vision. Vision is like a navigational system guiding you precisely from point “A” to point “B”. With vision we must be focused on the mission as well. Like vision, the mission gives a successful leader a sense of direction and purpose. This same mission gives personnel and future leaders the same sense of direction and purpose.

As we navigate our pathways of development we must learn not to utilize a “shoot from the hip” philosophy. We must learn to set SMART Goals. SMART is an acronym standing for specific, measurable, achievable, realistic and time dimension. As we set goals we must set specific or well defined goals that can be measured. Measured is usually specific to statistics or set time tables. The realism is often the area leaders fail in. They either set the goals out of reach and they fail or set them too easy and never excel. Setting realistic goals means to set them where you have to stretch yourself but not fail in doing so. Without a time frame, the goal becomes merely a wish or dream.

As officers and leaders we are faced with developing the future leaders of the fire service. I often look around and see officers not setting a very good example in all aspects of the fire service. If you picture an individual you consider to be a great leader, like Dennis Compton, I can promise you will find one trait that they will exhibit…That is they will show integrity in all that they do! To have integrity you must have strong values like innovation, honesty, a positive attitude, team work, mercy and many more. But most of all you must take responsibility for your actions. I far too often see officer’s sell their subordinates down the road for their mistake.

Here is a responsibility check:

  • Do you get defensive when you are criticized?
  • Do you learn from your mistakes and start fresh?
  • Are you comfortable in admitting when you made a mistake?
  • Do you try to hide your weaknesses?
  • How do you feel when you make a mistake?
  • How does it feel when others know you made a mistake?

Depending on how you answer these questions will determine if you are willing to take responsibility for your own and others actions.

So we are at a point in the article where I ask myself: “Do I take you down the road to bashing you or do I take the high road? Well if I want to commit leadership suicide I begin blaming you. But I want to take the high road here. So what do we do to correct the old saying, “You just can’t find good people today. They just aren’t like we were at their age.” You begin by promoting education and innovation. The more training and education the next generation can receive the better they will be. The problem is some of us old guys are just not the most willing to give up that information. We are afraid that we may not be the leader anymore. I got news for everyone out there, sooner or later you won’t be the leader, and so does it really matter? Besides if we utilize the knowledge the younger generation has and add it to our already gained knowledge, I don’t think we will get over run before our time.

Allow for mistakes. This is a hard one. But look at it this way, when they make mistakes they have learned one more way that doesn’t work, they didn’t fail. If you allow for mistakes I will promise you they will soar on wings like eagles.

Be adaptable and proactive to change. A lot of the problem with the younger generation is not them it is us! Ouch that hurt didn’t it. That’s correct I just bashed us. We are so set in our ways that many of us can’t change or adapt to something new. I had a firefighter tell me that he had been on the job for 25 years and a few little changes had him so confused that he did know what to do. This is a prime example of the inability to be adaptable to change. These changes put this firefighter outside of their comfort zone and he was not willing to adapt. Change is inevitable. You better get ready because it is going to happen whether you are ready or not.

Listen to understand. As leaders we commit suicide by not actively listening. Wise people will listen and learn more. By not listening we are not truly communicating. So as a leader how many times have we not truly listened to our youth and we just blame it on their ethics. Maybe if we would slow up and open our ears we may hear what the true message is: “Help me and teach me in a way I can understand. Ouch, hit another nerve. That’s correct we have to adapt to their way of learning and educate them so we can create a bright future. The way we learned is not how they learn today. We didn’t wear breathing apparatus in the 70’s either, but does that make it correct today?

Link recognition and rewards to their performance. By making these visible we enhance their egos and everyone has an ego to some degree. I was taught that you need to clearly define the goals and expectations, make it sincere, meaningful and unique and  accept nothing less. As these goals and expectations are met recognize them and give a reward. Think about it, what motivates you?

Finally promote win-win thinking. This will set the stage for many things to come. So how many toes are hurting right now? Well I know one person who just got their toes stepped on…ME!

It is far too easy to fall into the old mind set and forget about being proactive, setting SMART goals or even giving the true effort to develop our future. As an officer and a leader we are charged with many duties, the failure to focus on our future is a critical failure that has catastrophic consequences. We must step up to the plate. As the leaders of the fire service, we must have to have the Guts to Do More. We must set a precedent for the future. We begin that precedent with the instructor in the mirror. We have an obligation of dedication and commitment to educating the future of the fire service.

What Defines you?

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What Defines You?

What Defines You?

It’s not the uniform, rank or helmet color that defines a person; it’s what you do that defines who you are.


We must have the fortitude and courage to be both safety conscious and measured in the performance of our sworn duties while maintaining the appropriate balance of risk and bravery. The demands and requirements of modern firefighting will continue to require the placement of personnel within situations and buildings that carry risk, uncertainty and inherent danger. How and what you do, accept or disregard reflects highly upon you.

What defines you; as a firefighter, an officer or commander? Where and how do you fit in?

Accountability: Errors & Omissions

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RedDiceThis past week on the burgeoning internet call-in radio show Firefighter Netcast.com, HERE, a dynamic discussion developed related to the DeKalb County fatal house fire incident and the apparent questionable  actions purported by the company and command officers and the repercussions that have lead to FD employment terminations and resignations, HERE.

I discussed recently how Company and Command Officers should be highly accountable and highly responsive to the demands and duties that come with that rank and the inherent responsibilities that are intrinsic, fundamental and vital to our sworn duty HERE. The radio call-in discussions revolved around issues dealing with fire department complacency, expectations, accountability and discipline; fundamental responsibilities and actions that are required by companies, their staff and the company officer; as well as those of the incident commander.

The common theme resonated around the fact that nobody could believed that the entire balance of a structural alarm assignment didn’t conduct a more thorough investigation or have a more robust questioning attitude to further validate the assumptions being made at the scene that the alarm was unfounded. The issued FD report HERE stated that no personnel exited their apparatus to investigate any of the occupancies, other than to spot in backing up the trucks. Protocols and standards implemented in an organization will guide and drive operational actions at an incident scene. The deployment and management of that incident scene is predicated and rests squarely with the company and command officers to perform duties and actions aligned with organizational expectations, accountability and responsiveness.

How do you address the influence of error-likely situations in which complacency may creep into an incident scene when there is nothing readily apparent, however there is an indication that something is wrong? How do you maintain the heightened sense of preparedness, safety and readiness when you’ve responded to an alarm activation at the same address numerous times in the past with no events; but on this run you’re confronted with an escalating situation that calls for immediate and prompt fire suppression and rescue actions-but you’re not prepared?

How would you have addressed a similar call to a reported structure fire at a given neighborhood and building address and find nothing showing or evident upon arrival? What level of rigor does your company ( or fire deparment) expect or apply to determine that this incident is unfounded, false or an honest mistake? What are YOUR standards for responsibility and accountably?

Remember this; “Errors and Omissions are VERY unforgiving….”

Leadership and Management

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45104737Both leadership and management are important and have their place. it is important not to confuse the two as they are different. Leadership is the skill and an attitude that enables one to get others to accomplish the objectives or goals that have been established. Management is the ability or skill of controlling resources, activities or tasks during the accomplishment of a objectives or goals. It is important to realize that these two concepts work synergistically together and that one without the other is not going to be very effective. “leadership is doing the right things, management is doing things right”, according to Doctor Warren Bennis of the University of California.

We can break this down a little further for understanding. We manage resources but you must lead people. The application of leadership and management will vary based upon several components; the resources at hand, the people, the confidence and abilities of the fire officer. Each officer will develop their own style. It is important to have a harmoneous balance between management and leadership. This balance will be dictated by the objectives or goals to be acheived.

There are three basic supervision styles; Autocratic, Democratic, Laissez-Faire.
Autocratic – I Decide
Democratic – We decide
Laissez-Faire – You decide

Effective Company Officers must have a mastery of all three styles and learn through experience which is the best style for every situation. Remember this is a learning process to reach “mastery”. You will make mistakes along the way in choosing the right style for a given situation. That is normal and it becomes a great basis for future decision making. When you make a mistake in choosing a style of supervision it doesn’t hurt to be humble with your personnel and let them know you made a mistake and you recognize it. When they recognize your sincere efforts to improve your supervision, you will gain respect from them. Remember respect is best earned not demanded.

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